Virtual Classroom Courses

Foundation Courses Required for all Virtual Classroom Courses

Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), Operation Excellence (online or classroom), and Introduction to the Family and MWR Delivery System (Online). 


Depending on the course, there are also online and virtual prerequisites for virtual courses. Click on each course for Virtual Course Prerequisites.

Virtual Classroom Student Policies and Procedures can be found here:

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Course Description: In this workshop students will reframe the way they think about conflict. Most people hold beliefs and assumptions about the nature of conflict and how it will be resolved. You will learn to build a mental map that will serve as your guide for making moment-to-moment choices about how to better handle conflict situations and how to manage conflict between two of your team members. There are five (5) sessions for this course.

PreWork:  Online Managing Workplace Conflict: Necessary Knowledge course
PreWork: Online CDP-I Individual Assessment

Session 1:  CDP-I De Brief (Virtual)
Sessions 2 and 3: Self mediation or conflict between you and someone else (virtual)
Sessions 4 and 5: Managerial mediation or conflict between two of your team members (virtual)

Course Details:

#Section #DateTime
1 (20-2) Tue, Thu vWC2_200331_13 - Virtual31-Mar-2020 - 16-Apr-202013:00 - 15:00 (CT)

Course Description: (formerly Procurement for NAF Program Managers) Students will examine the various methods for acquiring goods and services needed to operate a non-appropriated fund (NAF) program in the most efficient, cost-effective manner and in accordance with established laws and regulations. Topics include Acquisition Planning, Specifications, Funding Sources, Procurement Methods, SNACS, Contract Monitoring and Close-out.

 Course Details:

#Section #DateTime
1 (20-2) Mon, Thu vPR2_200706_09 - Virtual06-Jul-2020 - 16-Jul-202009:00 - 11:00 (CT)

Course Description: NAF Financial Management Virtual Course Learners will recognize and apply financial management processes required to successfully operate a non-appropriated fund (NAF) program. This course is a practical hands on approach to increase student proficiency in interpreting regulations and operating guidance, analyzing income statements, calculating and identifying labor and other operating expenses, and formulating an annual operating budget (AOB), including CPMC.

Course Details:

#Section #DateTime
1 (20-1) Tue, Thu vFM-CRD-BOD1_200609_09 - Virtual09-Jun-2020 - 02-Jul-202009:00 - 11:00 (CT)

Course Description: The NAF Internal Controls course is a Virtual Course designed to provide program managers with the knowledge and skills to effectively apply methods of control in everyday program management.  During this course we will review the effective methods of control in everyday management of programs and review the internal Control Process in accordance with established laws and regulations.  Students will examine various standards and policies to deter fraud, waste and abuse, and assess risks to protect assets.  As a result of taking this course, students will be able to select and apply the appropriate techniques, tools, devices, checks, and balances to ensure “what should happen or should not happen/ does or does not happen” during day-today operations .

Course Details:

#Section #DateTime
1 (20-1) Mon, Wed vIC1_200406_09 - Virtual06-Apr-2020 - 15-Apr-202009:00 - 11:00 (CT)
2 (20-2) Tue, Thu vIC2_200707_13 - Virtual07-Jul-2020 - 16-Jul-202013:00 - 15:00 (CT)

Course Description:

In this Virtual Course, students explore non-appropriated fund (NAF) personnel management processes focusing on how Family and MWR Program Managers hire and retain the best people and implement practices to maximize efficiency and productivity in their programs. Course content includes:

  • Hiring: analyze the different generations of our workforce, the relationship to NAF hiring practice, and identify important job duties and highly qualifying criteria (HQC) in order to prepare for a strategic requirement discussion with HR;
  • Selecting: review and develop a resume/interview matrix and identify best practices for checking references;
  • Onboarding: create a realistic onboarding model and job standards;
  • Managing Performance: give frequent feedback, evaluate performance and how to reward and discipline.
  • Employee rights: review the manager’s responsibilities in relationship to Workers’ Comp and Equal Employment Opportunity (EEO).

Course Details:

  • Target Audience: Family and MWR Program Managers
  • Prerequisites: Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
  • Duration: 8 online sessions will be conducted through the School for Family and MWR’s enterprise Adobe Connect platform. Each session is two (2) hours in length. You’ll participate via the platform plus a teleconference for audio.
  • Estimated hours to complete the course: 40 hours  (2 hours every session in the virtual classroom and 1- 3 hours preparing for the next session (pre-/post-session assignments) for 4 weeks).
  • IACET CEUs: 3.8
  • ACE Credit Recommendation: 3 semester hours in Human Resources Management, in the upper division baccalaureate degree category (07/2014).
#Section #DateTime
Currently no scheduled classes

Course Description: Situational Leadership II (SLII) is a model for developing individuals, over time, so they can reach their highest level of performance on a specific goal or task. It is a process for helping individuals become self-motivated and self-directed. SLII is based on the relationship between an individual’s development level on a specific goal or task and the leadership style (direction and support) the leader provides. Effective leadership lies in matching the appropriate leadership style to the individual’s development level. Students will complete the Leadership Behavioral Analysis II (LBAII) online assessment that measures participant’s leadership style as it relates to flexibility and effectiveness. In this virtual classroom, students will:

1) Discover ways to open up communication–increase the frequency and quality of conversations about performance and development;
2) Help others develop competence and commitment;
3) Teach others how to provide their own direction and
4) Value and honor differences.

Course Details:

#Section #DateTime
Currently no scheduled classes

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