Virtual Classroom Courses

Course Description: This two (2) week course is designed to strengthen the CYS Training Specialists’ ability to create an effective training program for staff and support and sustain quality curriculum and programming for children and youth. Students will examine their roles and responsibilities and develop a practical framework for integrating CYS program standards and tools, staff training and developmentally appropriate practice. Course content includes theories of situational leadership, adult learning, coaching, and emotional intelligence. Students will practice guiding curriculum design; modeling positive interactions between staff and parents; applying evaluation tools to address issues that affect quality, availability, and affordability; and mentoring staff to achieve program and individual goals.

Course Details:

• Target Audience: CYS Training Specialists.
• Prerequisites: Family and MWR Orientation Course (Online), Family and MWR Basic Management Course(Online) and Operation Excellence – Online or Classroom Customer Service Training.
  Recommended: CYS Space Census; CYMS; MAC Plan.
• Duration: 80 hours; 0800-1700 daily on Microsoft Teams. Cameras are required. Your instructor will email you instructions for how to access the Teams virtual classroom.
• IACET CEUs: 8.5
• ACE Recommended Credits: 3 semester hours in Organizational Behavior, Training and Development, or Coaching and Management in the  upper-division baccalaureate degree category.

Coming Soon….

Employee Engagement:  The purpose of this lesson is to offer Installation Management leaders the opportunity to consciously make efforts to foster employee engagement and to acculturate an environment conducive to organizational success. Supportive and engaged leaders motivate, empower, challenge, respect, and listen to the workforce. Leaders can directly impact the engagement within the organization by focusing on communicating, developing, motivating and empowering their team. This lesson will explore techniques that leaders can use to create a more dedicated and positive workforce. It also supports readiness through enhancing Army civilian’s commitment to provide good stewardship of its resources and personnel. Employee engagement aligns with the Army Leadership Requirements Model specifically the Character attribute and Leads competency.

Employee Performance Plans:  The purpose of this virtual classroom course is for managers to learn how to use the OPM Eight-Step Process to develop employee performance plans. Participants will determine work unit accomplishments, individual accomplishments, and convert accomplishments into performance elements. participants will gain knowledge in the three federally-defined types of performance elements. After developing work unit and individual measures and standards, participants will learn how to monitor and check their employees’ performance and help guide them in their path to performance excellence.

Course Description: This 10-day virtual course will take Division Chiefs who possess the drive and desire to become DFMWRs in the next five years to the next level.  The course covers topics including strategic planning/communication, financial management, NAF major/minor construction, and personnel management.  Using a functional, interactive approach, students will experience the everyday life of a DFMWR across various multi-divisional scenarios.

This course will be delivered in a distance learning format, to include live virtual sessions. Dates/times of live virtual sessions are TBD. Enrollment instructions will be sent to IMCOM Directorates for DFMWRs to nominate students to attend.

Course Details:

• Target Audience: Sitting, experienced Family and MWR Division Chiefs, including ACS Directors, CYS Coordinators, Business Operations Division Chiefs, Recreation Division Chiefs (BRD included), and NAF Support Division Chiefs, or persons performing similar duties are the target audience.
• Prerequisites: Welcome to Family and MWR Orientation Course (Online), Family and MWR Basic Management Course(Online), Operation Excellence – Online or Classroom Customer Service Training, Applied Financial Planning Suite (Online) (Income Statement Analysis; Breakeven Analysis; Retail Sales Accountability;Forecasting); Entering Budgeting Data into Financial Management Budget System (FMBS) (Online), and Family and MWR Budgeting Process (Online) are required prior to being selected.
• Duration: 10 Days Virtual
• IACET CEUs: TBD
• ACE Recommended Credits: TBD, upper division baccalaureate degree category.

Managing Competing Priorities: The purpose of this lesson is to offer Installation Management leaders the opportunity to determine and reflect upon effective and ineffective practices of prioritizing work for themselves and for their subordinates. This virtual workshop will provide techniques that leaders can use to create a more productive workforce and manage competing priorities that lead to a more engaged and less stressed workforce environment. This lesson supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Managing Competing Priorities aligns with the Army Leadership Requirements Model; specifically, the intellect attribute and achieves competency.

Employee Engagement:  The purpose of this lesson is to offer Installation Management leaders the opportunity to consciously make efforts to foster employee engagement and to acculturate an environment conducive to organizational success. Supportive and engaged leaders motivate, empower, challenge, respect, and listen to the workforce. Leaders can directly impact the engagement within the organization by focusing on communicating, developing, motivating and empowering their team. This lesson will explore techniques that leaders can use to create a more dedicated and positive workforce. It also supports readiness through enhancing Army civilian’s commitment to provide good stewardship of its resources and personnel. Employee engagement aligns with the Army Leadership Requirements Model specifically the Character attribute and Leads competency.

Strengths Based Leadership:  The purpose of this workshop is to introduce Installation Management Leaders to a method of maximizing the efficiency, productivity, and success of their organization by focusing on and continuously developing the strengths of their team. At the heart of Strengths-Based Leadership is the belief that team members have more potential for growth building on their strengths instead of fixing their weaknesses. Strengths-Based organizations don’t ignore weaknesses, but rather, minimize the negative effects of those weaknesses.  This workshop builds on the foundation of hiring the Right People using Strengths Finders 2.0 from Managers Workshop I.  This workshop supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Strengths-Based Leadership aligns with the Army Leadership Requirements Model; specifically, the intellect attribute and develops competency.

Managing Competing Priorities: The purpose of this lesson is to offer Installation Management leaders the opportunity to determine and reflect upon effective and ineffective practices of prioritizing work for themselves and for their subordinates. This virtual workshop will provide techniques that leaders can use to create a more productive workforce and manage competing priorities that lead to a more engaged and less stressed workforce environment. This lesson supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Managing Competing Priorities aligns with the Army Leadership Requirements Model; specifically, the intellect attribute and achieves competency.

Course Description: In this workshop students will reframe the way they think about conflict. Most people hold beliefs and assumptions about the nature of conflict and how it will be resolved. You will learn to build a mental map that will serve as your guide for making moment-to-moment choices about how to better handle conflict situations and how to manage conflict between two of your team members. There are five (5) sessions for this course.

PreWork:  Online Managing Workplace Conflict: Necessary Knowledge course
PreWork: Online CDP-I Individual Assessment

Session 1:  CDP-I De Brief (Virtual)
Sessions 2 and 3: Self mediation or conflict between you and someone else (virtual)
Sessions 4 and 5: Managerial mediation or conflict between two of your team members (virtual)

Course Details:

• Target Audience: Family and MWR Program Managers; although all Family and MWR Employees are encouraged to take this workshop.
• Prerequisites: Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
  
• Duration: 5 live online sessions will be conducted over a three (3) week period. Each session is two (2) hours in length. We will use the Adobe Connect platform to deliver virtually plus teleconference for audio.
• IACET CEUs: 1.1

Course Description: (formerly Procurement for NAF Program Managers) Students will examine the various methods for acquiring goods and services needed to operate a non-appropriated fund (NAF) program in the most efficient, cost-effective manner and in accordance with established laws and regulations. Topics include Acquisition Planning, Specifications, Funding Sources, Procurement Methods, SNACS, Contract Monitoring and Close-out.

 Course Details:

• Target Audience: Family and MWR Program Managers or others whose duties include procurement for Family and MWR programs
• Prerequisites:  Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
• Duration: 8 hours/ 4 sessions of 2 hours each
• Estimated number of Pre-work and Homework hours: 18 hours
• IACET CEUs: 2.5
• ACE Credit Recommendation: 3 Semester hours in the lower-division baccalaureate/associate degree category, 3 semester hours in procurement management (8/20).

Course Description: This course provides the practical hands-on experience necessary to recognize and apply financial management processes required to successfully operate a non-appropriated fund (NAF) program. This Virtual Course will apply Family and MWR financial management processes to increase student proficiency in Interpreting regulations and operating guidance, analyzing income statements, calculating and identifying labor and other operating expenses, and formulating an annual operating budget (AOB).

Course Details:

• Target Audience: Family and MWR Program Managers
• Prerequisites: Family & MWR Orientation Course (Online), Family and MWR Basic Management Course (Online), Operation Excellence – Online or Classroom Customer Service Training. Also recommended: Applied Financial Planning Suite  (Income Statement Analysis; Breakeven Analysis; Forecasting);  Family and MWR Budgeting Process (Online); Entering Budget Data into Financial Management Budget System (FMBS) (Online).
• Duration: 8  online sessions will be conducted through Microsoft Teams. Your instructor will email you instructions for how to access the Teams virtual classroom. Each session is two (2) hours in length.
• Estimated hours of Pre-work/Homework: 19 hours
• IACET CEUs: 3.0
• ACE Recommended Credits: In the upper division baccalaureate degree category, 3 semester hours in Financial Management.

Course Description: The NAF Internal Controls course is a Virtual Course designed to provide program managers with the knowledge and skills to effectively apply methods of control in everyday program management.  During this course we will review the effective methods of control in everyday management of programs and review the internal Control Process in accordance with established laws and regulations.  Students will examine various standards and policies to deter fraud, waste and abuse, and assess risks to protect assets.  As a result of taking this course, students will be able to select and apply the appropriate techniques, tools, devices, checks, and balances to ensure “what should happen or should not happen/ does or does not happen” during day-today operations .

Course Details:

• Target Audience: Family and MWR Program Managers
• Prerequisites:  Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
• Duration: 4 online sessions will be conducted through Microsoft Teams. Your instructor will email you instructions for how to access the Teams virtual classroom. Each session is two (2) hours in length.
• Estimated number of Pre-work and Homework hours: 30 hours. This includes pre-work, weekly virtual sessions, research, and homework.
• IACET CEUs: 1.3
• ACE Recommended Credits: One (1) semester hour in Financial Management, Auditing in the upper division baccalaureate degree category.

Course Description:

In this Virtual Course, students explore non-appropriated fund (NAF) personnel management processes focusing on how Family and MWR Program Managers hire and retain the best people and implement practices to maximize efficiency and productivity in their programs. Course content includes:

• Hiring: analyze the different generations of our workforce, the relationship to NAF hiring practice, and identify important job duties and highly qualifying criteria (HQC) in order to prepare for a strategic requirement discussion with HR;
• Selecting: review and develop a resume/interview matrix and identify best practices for checking references;
• Onboarding: create a realistic onboarding model and job standards;
• Managing Performance: give frequent feedback, evaluate performance and how to reward and discipline.
• Employee rights: review the manager’s responsibilities in relationship to Workers’ Comp and Equal Employment Opportunity (EEO).

Course Details:

• Target Audience: Family and MWR Program Managers
• Prerequisites: Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
• Duration: 8 online sessions will be conducted through Microsoft Teams. Your instructor will email you instructions for how to access the Teams virtual classroom. Each session is two (2) hours in length.
• Estimated hours to complete the course: 40 hours  (2 hours every session in the virtual classroom and 1- 3 hours preparing for the next session (pre-/post-session assignments) for 4 weeks).
• IACET CEUs: 3.6
• ACE Credit Recommendation: 3 semester hours in Human Resources Management, in the upper division baccalaureate degree category (08/2020).

Coming Soon…

Strengths Based Leadership:  The purpose of this workshop is to introduce Installation Management Leaders to a method of maximizing the efficiency, productivity, and success of their organization by focusing on and continuously developing the strengths of their team. At the heart of Strengths-Based Leadership is the belief that team members have more potential for growth building on their strengths instead of fixing their weaknesses. Strengths-Based organizations don’t ignore weaknesses, but rather, minimize the negative effects of those weaknesses.  This workshop builds on the foundation of hiring the Right People using Strengths Finders 2.0 from Managers Workshop I.  This workshop supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Strengths-Based Leadership aligns with the Army Leadership Requirements Model; specifically, the intellect attribute and develops competency.