Virtual Classroom Courses


Foundation Courses Required for all Virtual Classroom Courses

Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online) and Operation Excellence (online or classroom).

Prerequisites:

Depending on the course, there are also online and virtual prerequisites for virtual courses. Click on each course for Virtual Course Prerequisites.

Virtual Classroom Student Policies and Procedures can be found here: http://goo.gl/a8a8Xz

Login to our site and register for a class. We are waiting for you!

 



The purpose of this lesson is to offer Installation Management leaders the opportunity to build coaching knowledge, skills, and abilities to assist team member to meet or exceed performance standards.  This workshop will define performance coaching and discuss coaching best practices in the frame work of Field Manual 6-22.  Leaders will practice the skills needed to determine the cause of the performance gap, select a coaching methodology that is a right fit for the individual situation, and develop a coaching plan.  These techniques help provide a more productive workforce by mitigating performance gaps before they are referred to Civilian Personnel for a Performance Improvement Plan. This lesson supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Coaching for Today aligns with the Army Leadership Requirements Model; specifically the competencies leads, develops, and achieves.

#Section #DateTime
1 (24-01) Thursday vCT01_240509_08 - Virtual09-May-202408:00 - 10:00 (CT)

Employee Engagement:  The purpose of this lesson is to offer Installation Management leaders the opportunity to consciously make efforts to foster employee engagement and to acculturate an environment conducive to organizational success. Supportive and engaged leaders motivate, empower, challenge, respect, and listen to the workforce. Leaders can directly impact the engagement within the organization by focusing on communicating, developing, motivating and empowering their team. This lesson will explore techniques that leaders can use to create a more dedicated and positive workforce. It also supports readiness through enhancing Army civilian’s commitment to provide good stewardship of its resources and personnel. Employee engagement aligns with the Army Leadership Requirements Model specifically the Character attribute and Leads competency.

#Section #DateTime
1 (24-02) Tuesday vvEE02_240514_09 - Virtual14-May-202409:00 - 12:00 (CT)
2 (24-03) Monday vvEE03_240722_07 - Virtual22-Jul-202407:00 - 10:00 (CT)

Employee Performance Plans:  The purpose of this virtual classroom course is for managers to learn how to use the OPM Eight-Step Process to develop employee performance plans. Participants will determine work unit accomplishments, individual accomplishments, and convert accomplishments into performance elements. participants will gain knowledge in the three federally-defined types of performance elements. After developing work unit and individual measures and standards, participants will learn how to monitor and check their employees’ performance and help guide them in their path to performance excellence.

#Section #DateTime
Currently no scheduled classes

The School for Family and MWR is hosting a 1-hour webinar on MWR Major Construction.

This webinar will be presented by Mr. Lee Deardorff, IMCOM G9 Facilities Division.

Topics will include:

  • NAF Major Construction (NAFMC)
  • 5-year Recapitalization Report
  • G9 Interior Design

A link to the webinar will be emailed to enrolled attendees prior to the sessions.

For any questions please email: gretchen.r.luongo.naf@army.mil.

Session times are structured to be time-zone friendly to specific locations, but students may register for any session.

#Section #DateTime
1 (24-01) Wednesday vMCw01_240529_09 - Virtual29-May-202409:00 - 10:00 (CT)
2 (24-1) Thursday vMCw1_240530_18 - Virtual30-May-202418:00 - 19:00 (CT)
3 (24-03) Tuesday vMCw03_240604_07 - Virtual04-Jun-202407:00 - 08:00 (CT)

The School for Family and MWR is hosting a 1-hour webinar on MWR Minor Construction.

This webinar will be presented by Mr. Lee Deardorff, IMCOM G9 Facilities Division.

Topics will include:

  • Minor Construction
  • 5-year Recapitalization Report
  • G9 Interior Design

A link to the webinar will be emailed to enrolled attendees prior to the sessions.

For any questions please email: gretchen.r.luongo.naf@army.mil.

Session times are structured to be time-zone friendly to specific locations, but students may register for any session.

#Section #DateTime
1 (24-01) Tuesday vMiCw01_240813_09 - Virtual13-Aug-202409:00 - 10:00 (CT)
2 (24-02) Thursday vMiCw02_240815_18 - Virtual15-Aug-202418:00 - 19:00 (CT)
3 (24-03) Tuesday vMiCw03_240820_07 - Virtual20-Aug-202407:00 - 08:00 (CT)

The School for Family and MWR is hosting a 1-hour webinar on REFoRM Funding.

This webinar will be presented by Mr. Lee Deardorff, IMCOM G9 Facilities Division.

Topics will include:

  • REFoRM Program Updates
  • Business Rules
  • Funds Management
  • GFEBS Codes.

A link to the webinar will be emailed to enrolled attendees prior to the sessions. 

For any questions please email: gretchen.r.luongo.naf@army.mil.

Session times are structured to be time-zone friendly to specific locations, but students may register for any session.

#Section #DateTime
1 (24-04) Tuesday vRFw04_240618_09 - Virtual18-Jun-202409:00 - 10:00 (CT)
2 (24-05) Thursday vRFw05_240620_18 - Virtual20-Jun-202418:00 - 19:00 (CT)
3 (24-06) Tuesday vRFw06_240625_07 - Virtual25-Jun-202407:00 - 08:00 (CT)

The School for Family and MWR is hosting a 1-hour webinar on Restoration Construction.

This webinar will be presented by Mr. Lee Deardorff, IMCOM G9 Facilities Division.

Topics will include:

  • Sustainment, RESTORATION and Modernization (SRM)
  • 5-year Recapitalization Report
  • G9 Interior Design

A link to the webinar will be emailed to enrolled attendees prior to the sessions.

For any questions please email: gretchen.r.luongo.naf@army.mil.

Session times are structured to be time-zone friendly to specific locations, but students may register for any session.

#Section #DateTime
Currently no scheduled classes

The School for Family and MWR is hosting a 1-hour webinar on Writing a Scope of Work.

This webinar will be presented by Mr. Lee Deardorff, IMCOM G9 Facilities Division.

A link to the webinar will be emailed to enrolled attendees prior to the sessions.

For any questions please email: gretchen.r.luongo.naf@army.mil.

Session times are structured to be time-zone friendly to specific locations, but students may register for any session.


Course Description: The student will utilize generational information to meet the needs of potential and current team members by appealing to employee’s strengths and needs based on generational information through the selection of workplace practices to keep targeted employee productive. This lesson supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Generations in the Workplace aligns with the Army Leadership Requirements Model; specifically the competencies leads and develops.

Course Details:

·         Target Audience: Current FMWR  Program Managers –or– someone who performs the duties of a program manager on a regular basis.

·         Prerequisites: Family & MWR Orientation Course (Online) and Operation Excellence – Online or Classroom Customer Service Training.

·         Duration: 3 hours

·         Estimated number of Homework hours: 1 Hour

·         IACET CEUs: 0.4

#Section #DateTime
1 (24-02) Tuesday vGW02_240917_11 - Virtual17-Sep-202411:00 - 14:00 (CT)

Course Description:

In this course students will explore the leader’s roles in evaluating a team’s performance against an effective high performance model, moving teams through the stages of team development, and analyzing the five dysfunctions of a team. Students will then develop strategies to lead their team in reducing identified dysfunctions while creating actions to lead the team through the stages of development to increase performance.

#Section #DateTime
1 (24-03) Thursday vLT03_240627_08 - Virtual27-Jun-202408:00 - 11:00 (CT)
2 (24-04) Tuesday vLT04_240820_18 - Virtual20-Aug-202418:00 - 21:00 (CT)

Course Description: The purpose of this lesson is to offer Installation Management leaders the opportunity to determine and reflect upon effective and ineffective practices of prioritizing work for themselves and for their subordinates. This virtual workshop will provide techniques that leaders can use to create a more productive workforce and manage competing priorities that lead to a more engaged and less stressed workforce environment. This lesson supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Managing Competing Priorities aligns with the Army Leadership Requirements Model; specifically, the intellect attribute and achieves competency.

Course Details:

  • Target Audience: Family and MWR Program Managers
  • Prerequisites: Family & MWR Orientation Course (online), Family & MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.
  • Duration: 3 hours
  • Estimated number of Pre-work and Homework hours: 1.5 hours. This includes pre-work assignment, post-course assignment (Summative Assessment) and survey.
  • IACET CEUs: 0.5
#Section #DateTime
1 (24-03) Friday vvMCP03_240920_09 - Virtual20-Sep-202409:00 - 12:00 (CT)

Course Description: In this workshop students will reframe the way they think about conflict. Most people hold beliefs and assumptions about the nature of conflict and how it will be resolved. You will learn to build a mental map that will serve as your guide for making moment-to-moment choices about how to better handle conflict situations and how to manage conflict between two of your team members. There are five (5) sessions for this course.

PreWork:  Online Managing Workplace Conflict: Necessary Knowledge course
PreWork: Online CDP-I Individual Assessment

Session 1:  CDP-I De Brief (Virtual)
Sessions 2 and 3: Self mediation or conflict between you and someone else (virtual)
Sessions 4 and 5: Managerial mediation or conflict between two of your team members (virtual)

Course Details:

#Section #DateTime
1 (24-03) Tue, Thu vWC03_240530_13 - Virtual30-May-2024 - 13-Jun-20241300 - 15:30 (CT)
2 (24-04) Tue, Thu vWC04_240815_13 - Virtual15-Aug-2024 - 29-Aug-202413:00 - 15:30 (CT)

Course Description: In this four (4) session virtual course, students will examine the various methods for acquiring goods and services needed to operate a non-appropriated fund (NAF) program in the most efficient, cost-effective manner and in accordance with established laws and regulations. Topics include Acquisition Planning, Statements of Work, Procurement Methods, Contract Monitoring and Close-out.

Course Details:

  • Target Audience: Family and MWR Program Managers or others whose duties include procurement for Family and MWR programs
  • Course Prerequisites: Family & MWR Orientation Course (Online), Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.
  • Length of Course: 10 hours total in four 2.5-hour sessions (two sessions per week). 
  • Time Requirement: 20 hours total, including approximately 2 hours of pre-work assignments, 10 hours for the live online sessions, and approximately 8 hours for research and homework assignments between sessions.
  •  Course Methodology:  This is a virtual course requiring students to communicate synchronously with instructors and fellow students using features such as audio, video, text chat, interactive whiteboard, and application sharing.
  •  Equipment: Computer with audio capability (microphone plus speakers or headphones), Army 365 Microsoft Teams account, Common-Access Card (CAC) and Internet access that is on the Army network (on the installation or via VPN). A video camera is highly recommended for the best learning experience in Microsoft Teams.
  • ACE College Credit Recommendation: In the lower-division baccalaureate/associate degree category, 3 semester hours in procurement management. (Aug 2020)
  • IACET Continuing Education Units (CEUs): 1.6 (June 2022)

Please contact the course manager, Rebecca Strawn [rebecca.l.strawn.naf@army.mil] if you have any questions.

#Section #DateTime
Currently no scheduled classes

Course Description: This course provides the practical hands-on experience necessary to recognize and apply financial management processes required to successfully operate a non-appropriated fund (NAF) program. This Virtual Course will apply Family and MWR financial management processes to increase student proficiency in Interpreting regulations and operating guidance, analyzing income statements, calculating and identifying labor and other operating expenses, and formulating an annual operating budget (AOB).

Course Details:

#Section #DateTime
1 (24-01) Tue, Thu vFM01_240507_08 - Virtual07-May-2024 - 30-May-202408:30 - 11:00 (CT)

Course Description: The NAF Internal Controls course is a Virtual Course designed to provide program managers with the knowledge and skills to effectively apply methods of control in everyday program management.  During this course we will review the effective methods of control in everyday management of programs and review the internal control process in accordance with established laws and regulations.  Students will examine various standards and policies to deter fraud, waste and abuse, and assess risks to protect assets.  As a result of taking this course, students will be able to select and apply the appropriate techniques, tools, devices, checks, and balances to ensure “what should happen or should not happen/ does or does not happen” during day-to-day operations.

Course Details:

#Section #DateTime
1 (24-02) Tue, Thu vIC02_240402_08 - Virtual02-Apr-2024 - 11-Apr-202408:00 - 10:00 (CT)
2 (24-1) Tue, Thu vIC1_240709_08 - Virtual09-Jul-2024 - 18-Jul-202408:00 - 10:00 (CT)

Course Description:

In this Virtual Course, students explore non-appropriated fund (NAF) personnel management processes focusing on how Family and MWR Program Managers hire and retain the best people and implement practices to maximize efficiency and productivity in their programs. Course content includes:

  • Hiring: analyze the different generations of our workforce, the relationship to NAF hiring practice, and identify important job duties and highly qualifying criteria (HQC) in order to prepare for a strategic requirement discussion with HR;
  • Selecting: review and develop a resume/interview matrix and identify best practices for checking references;
  • Onboarding: create a realistic onboarding model and job standards;
  • Managing Performance: give frequent feedback, evaluate performance and how to reward and discipline.
  • Employee rights: review the manager’s responsibilities in relationship to Workers’ Comp and Equal Employment Opportunity (EEO).

Course Details:

  • Target Audience: Family and MWR Program Managers
  • Prerequisites: Each student must complete Welcome to Family & MWR Orientation Course (Online), Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
  • Duration: 20 hours total in eight 2.5-hour sessions over three weeks.
  • Estimated hours to complete the course: 40 hours total, which includes virtual class time of approximately 20 hours (2.5 hours in each session for 8 sessions) and pre-/post-session assignments which require an additional 20 hours (two or three hours/session).
  • Course Methodology:  This is a virtual course requiring students to communicate synchronously with instructors and fellow students using features such as audio, video, text chat, interactive whiteboard, and application sharing.
  • Equipment: Computer with audio capability (microphone plus speakers or headphones), Army 365 Microsoft Teams account, Common-Access Card (CAC) and Internet access that is on the Army network (on the installation or via VPN). A video camera is highly recommended for the best learning experience in Microsoft Teams.
  • IACET CEUs: 3.6
  • ACE Recommended Credits: 3 semester hours in Human Capital Management: Recruitment and Retention (07/2023), upper-division baccalaureate degree category.
#Section #DateTime
1 (24-02) Tue, Wed, Thu vPM02_240611_08 - Virtual11-Jun-2024 - 27-Jun-202408:30 - 11:00 (CT)

Course Description:

Have you ever asked yourself as a leader, where do I go from here? If you are a good leader, do you know how to become a great one? This workshop will explore The 5 Levels of Leadership, created by John C. Maxwell. With the intent that leadership is a verb, not a noun, this course will take participants through an unexpected journey until the Pinnacle of Leadership is reached. Participants will first assess their current practices and their starting level of leadership. As each level is identified, participants will navigate through the given challenges, pushing through their limits. Mirroring our real-world situations in Family and MWR, this course will allow participants to evaluate and improve at their level, even while experiencing the lows and highs of being a leader. This course incorporates the Army Leadership Requirements Model, with the competencies of leading, developing and achieving at the forefront.

#Section #DateTime
1 (24-03) Tuesday vPL03_240806_10 - Virtual06-Aug-202410:00 - 13:00 (CT)

The purpose of this lesson is for IMCOM Leaders to explore conflict and its destructive as well as constructive effects on the organization.  The lesson will offer an in depth look on the root of conflict.  When the root of conflict is correctly identified, leaders have a better understanding of the true catalyst, which in turn leads to a more informed approach to conflict resolution.  Further, the lesson provides an overview of common responses to conflict.  Recognizing these responses will alert leaders to conflict more quickly, which in turns leads to faster and more effective resolution. Lastly, the lesson delivers a framework for conflict resolution.  These steps provide leaders with a practical, hands-on approach to resolving conflict within their organization.  Leaders will have the opportunity to practice the conflict resolution steps in class.  Ultimately, both the individual facilities as well as the organization at large, will benefit from skills learned and developed in this course as fewer conflicts and effective de-escalation techniques will result in more cohesive teams, increased productivity and a framework for modeling respect and inclusion.

#Section #DateTime
1 (24-03) Friday vRDS03_240412_11 - Virtual12-Apr-202411:00 - 14:00 (CT)
2 (24-04) Friday vRDS04_240712_08 - Virtual12-Jul-202408:00 - 11:00 (CT)

This course provides Installation Management leaders the opportunity to utilize their business dynamics to plan for 1-year, 5-year, and 10-year projects for their program. The course will walk leaders through the steps necessary to make smart business decisions for their programs both short-term and long-term. This lesson supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Strategic Planning aligns with the Army Leadership Requirements Model; specifically the intellect attribute and achieves competency.

Technology Requirements: IMCOM Academy account, computer with access to the virtual classroom via the internet, a microphone, (a video camera is highly recommended).

#Section #DateTime
Currently no scheduled classes

Strengths Based Leadership:  The purpose of this workshop is to introduce Installation Management Leaders to a method of maximizing the efficiency, productivity, and success of their organization by focusing on and continuously developing the strengths of their team. At the heart of Strengths-Based Leadership is the belief that team members have more potential for growth building on their strengths instead of fixing their weaknesses. Strengths-Based organizations don’t ignore weaknesses, but rather, minimize the negative effects of those weaknesses.  This workshop builds on the foundation of hiring the Right People using Strengths Finders 2.0 from Managers Workshop I.  This workshop supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Strengths-Based Leadership aligns with the Army Leadership Requirements Model; specifically, the intellect attribute and develops competency.

Target Audience: Family and MWR Managers/Supervisors

Pre-requisites: Operation Excellence – Customer Service Online Training v3 Welcome to Family and MWR Orientation Course v3

Pre-Work: Multiple Readings and complete a Self-Assessment
Duration:   Two sessions/ 2.5 hours each
IACET CEUs: 0.8

 

In order to receive ACE Credit Recommendation and/or IACET CEUs, student must complete all course exercises, end of course survey, and obtain a 75% on post course assessment. To complete survey, go to transcript, click on course title, then see survey located on right.

 

Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

#Section #DateTime
1 (24-02) Tue, Thu vSBL02_240409_12 - Virtual09-Apr-2024 - 11-Apr-202412:00 - 15:00 (CT)
2 (24-03) Tue, Thu vSBL03_240924_09 - Virtual24-Sep-2024 - 26-Sep-202409:00 - 12:00 (CT)

Course Description:

People cannot succeed in life without the ability to communicate effectively or the ability to listen with purpose.  The Art of Connecting take the student on a journey to understanding the different levels of listening and applying that skill against the challenges we face in the workforce as we connect with others.  Connecting is the ability to identify with people and relate them in a way that increases your influence with them.  According to the Harvard Business Review, “The number one criteria for advancement and promotion for professionals is an ability to communicate effectively.” – This means connecting!   This course will provide the student techniques on how to connect with your team through higher level listening to form a more genuine partnership.

#Section #DateTime
1 (24-02) Tuesday vAC02_240416_10 - Virtual16-Apr-202410:00 - 13:00 (CT)
2 (24-03) Tuesday vAC03_240723_10 - Virtual23-Jul-202410:00 - 13:00 (CT)
3 (24-04) Friday vAC04_240823_08 - Virtual23-Aug-202408:00 - 11:00 (CT)

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