Virtual Classroom Courses

Course Description: This two (2) week classroom course is designed to strengthen the CYS Training Specialists’ ability to create an effective training program for staff and support and sustain quality curriculum and programming for children and youth. Students will examine their roles and responsibilities and develop a practical framework for integrating CYS program standards and tools, staff training and developmentally appropriate practice. Course content includes theories of situational leadership, adult learning, coaching, and emotional intelligence. Students will practice guiding curriculum design; modeling positive interactions between staff and parents; applying evaluation tools to address issues that affect quality, availability, and affordability; and mentoring staff to achieve program and individual goals.

This course will be delivered in a distance learning format, to include live virtual sessions. Dates/times of live virtual sessions are TBD. Enrollment instructions will be sent to IMCOM Directorates for DFMWRs to nominate students to attend.

Course Details:

• Target Audience: CYS Training Specialists (Enrollment instructions will be sent to IMCOM Directorates for DFMWRs to nominate students to attend.)
• Prerequisites: Family and MWR Orientation Course (Online), Family and MWR Basic Management Course(Online) and Operation Excellence – Online or Classroom Customer Service Training.
  Recommended: CYS Space Census; CYMS; MAC Plan.
• Duration: TBD
• IACET CEUs: 8.1
• ACE Recommended Credits: 3 semester hours in Leadership or Organizational Behavior (01/13), upper division baccalaureate degree category.

Course Description: The Executive Leadership and Management for Family and MWR Division Chief Course is a 9-day cross-functional resident course. It explores the breadth and depth of the Family and MWR environment, focusing on how Family and MWR Divisions interact to deliver customer-focused benefits to Soldiers and families. Students also learn effective strategies for leading and managing organizations responsive to change. The curriculum focuses on balancing the tension between long-term program goals and short-term political pressures. Topics include integrating the strategic plan, business plan, and business cases to support the IMCOM Annual Command Guidance, resource management, and program evaluation. The course uses a wide variety of instructional methods.  Students have the opportunity to interact with the IMCOM G9 and G9 Family and MWR program proponents for discussion of current issues and trends and future challenges that face Family and MWR programs.

This course will be delivered in a distance learning format, to include live virtual sessions. Dates/times of live virtual sessions are TBD. Enrollment instructions will be sent to IMCOM Directorates for DFMWRs to nominate students to attend.

Course Details:

• Target Audience: Sitting, experienced Family and MWR Division Chiefs, including ACS Directors, CYS Coordinators, Business Operations Division Chiefs, Recreation Division Chiefs (BRD included), and NAF Support Division Chiefs, or persons performing similar duties are the target audience.
• Prerequisites: Family and MWR Orientation Course (Online), Family and MWR Basic Management Course(Online), Operation Excellence – Online or Classroom Customer Service Training, Applied Financial Planning Suite (Online) (Income Statement Analysis; Breakeven Analysis; Retail Sales Accountability;Forecasting); Family and MWR Budgeting in the NAF System (Online); Family and MWR Budgeting and APF Support (Online) and Introduction to the Family and MWR Delivery System (Online) are required prior to being selected.
• Duration: 9 Days Residential
• IACET CEUs: 11.7
• ACE Recommended Credits: 4 semester hours in Strategic Planning, Leadership and Management (9/09)(1/13), upper division baccalaureate degree category.

Managing Competing Priorities: The purpose of this lesson is to offer Installation Management leaders the opportunity to determine and reflect upon effective and ineffective practices of prioritizing work for themselves and for their subordinates. This virtual workshop will provide techniques that leaders can use to create a more productive workforce and manage competing priorities that lead to a more engaged and less stressed workforce environment. This lesson supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Managing Competing Priorities aligns with the Army Leadership Requirements Model; specifically, the intellect attribute and achieves competency.

Employee Engagement:  The purpose of this lesson is to offer Installation Management leaders the opportunity to consciously make efforts to foster employee engagement and to acculturate an environment conducive to organizational success. Supportive and engaged leaders motivate, empower, challenge, respect, and listen to the workforce. Leaders can directly impact the engagement within the organization by focusing on communicating, developing, motivating and empowering their team. This lesson will explore techniques that leaders can use to create a more dedicated and positive workforce. It also supports readiness through enhancing Army civilian’s commitment to provide good stewardship of its resources and personnel. Employee engagement aligns with the Army Leadership Requirements Model specifically the Character attribute and Leads competency.

Strengths Based Leadership:  The purpose of this workshop is to introduce Installation Management Leaders to a method of maximizing the efficiency, productivity, and success of their organization by focusing on and continuously developing the strengths of their team. At the heart of Strengths-Based Leadership is the belief that team members have more potential for growth building on their strengths instead of fixing their weaknesses. Strengths-Based organizations don’t ignore weaknesses, but rather, minimize the negative effects of those weaknesses.  This workshop builds on the foundation of hiring the Right People using Strengths Finders 2.0 from Managers Workshop I.  This workshop supports readiness through enhancing Army Civilian’s commitment to provide good stewardship of its resources and personnel. Strengths-Based Leadership aligns with the Army Leadership Requirements Model; specifically, the intellect attribute and develops competency.

Course Description: In this workshop students will reframe the way they think about conflict. Most people hold beliefs and assumptions about the nature of conflict and how it will be resolved. You will learn to build a mental map that will serve as your guide for making moment-to-moment choices about how to better handle conflict situations and how to manage conflict between two of your team members. There are five (5) sessions for this course.

PreWork:  Online Managing Workplace Conflict: Necessary Knowledge course
PreWork: Online CDP-I Individual Assessment

Session 1:  CDP-I De Brief (Virtual)
Sessions 2 and 3: Self mediation or conflict between you and someone else (virtual)
Sessions 4 and 5: Managerial mediation or conflict between two of your team members (virtual)

Course Details:

• Target Audience: Family and MWR Program Managers; although all Family and MWR Employees are encouraged to take this workshop.
• Prerequisites: Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
  
• Duration: 5 live online sessions will be conducted over a three (3) week period. Each session is two (2) hours in length. We will use the Adobe Connect platform to deliver virtually plus teleconference for audio.
• IACET CEUs: 1.1

Course Description: (formerly Procurement for NAF Program Managers) Students will examine the various methods for acquiring goods and services needed to operate a non-appropriated fund (NAF) program in the most efficient, cost-effective manner and in accordance with established laws and regulations. Topics include Acquisition Planning, Specifications, Funding Sources, Procurement Methods, SNACS, Contract Monitoring and Close-out.

 Course Details:

• Target Audience: Family and MWR Program Managers or others whose duties include procurement for Family and MWR programs
• Prerequisites:  Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
• Duration: 8 hours/ 4 sessions of 2 hours each
• Estimated number of Pre-work and Homework hours: 18 hours
• IACET CEUs: 1.8
• ACE Credit Recommendation: 3 Semester hours in the upper division baccalaureate degree category in procurement and procurement management (9/2014)

Course Description: NAF Financial Management Virtual Course Learners will recognize and apply financial management processes required to successfully operate a non-appropriated fund (NAF) program. This course is a practical hands on approach to increase student proficiency in interpreting regulations and operating guidance, analyzing income statements, calculating and identifying labor and other operating expenses, and formulating an annual operating budget (AOB), including CPMC.

Course Details:

• Target Audience: Family and MWR Program Managers
• Prerequisites: Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), Operation Excellence – Online or Classroom Customer Service Training, Applied Financial Planning Suite  (Income Statement Analysis; Breakeven Analysis; Forecasting); Family and MWR Budgeting and APF Support (Online); and Family and MWR Budgeting in the NAF System (Online).
• Duration: 8  online sessions over a four week period will be conducted through the School for Family and MWR’s enterprise Adobe Connect platform. Each session is two (2) hours in length. You’ll participate via the platform plus a teleconference for audio.
• Estimated number of Pre-work and Homework hours: approximately 50 hours (includes pre-work, bi-weekly live online sessions, research and post-session assignments)
• IACET CEUs: 3.8
• ACE Recommended Credits: In the upper division baccalaureate degree category, 3 semester hours in Financial Management (September 2017).

Course Description: The NAF Internal Controls course is a Virtual Course designed to provide program managers with the knowledge and skills to effectively apply methods of control in everyday program management.  During this course we will review the effective methods of control in everyday management of programs and review the internal Control Process in accordance with established laws and regulations.  Students will examine various standards and policies to deter fraud, waste and abuse, and assess risks to protect assets.  As a result of taking this course, students will be able to select and apply the appropriate techniques, tools, devices, checks, and balances to ensure “what should happen or should not happen/ does or does not happen” during day-today operations .

Course Details:

• Target Audience: Family and MWR Program Managers
• Prerequisites:  Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
• Duration: 4 online sessions will be conducted through the School for Family and MWR’s enterprise Adobe Connect platform. Each session is two (2) hours in length. You’ll participate via the platform plus a teleconference for audio.
• Estimated number of Pre-work and Homework hours: 30 hours. This includes pre-work, weekly virtual sessions, research, and homework.
• IACET CEUs: 1.6
• ACE Recommended Credits: One (1) semester hour in Financial Management, Auditing in the upper division baccalaureate degree category.

Course Description:

In this Virtual Course, students explore non-appropriated fund (NAF) personnel management processes focusing on how Family and MWR Program Managers hire and retain the best people and implement practices to maximize efficiency and productivity in their programs. Course content includes:

• Hiring: analyze the different generations of our workforce, the relationship to NAF hiring practice, and identify important job duties and highly qualifying criteria (HQC) in order to prepare for a strategic requirement discussion with HR;
• Selecting: review and develop a resume/interview matrix and identify best practices for checking references;
• Onboarding: create a realistic onboarding model and job standards;
• Managing Performance: give frequent feedback, evaluate performance and how to reward and discipline.
• Employee rights: review the manager’s responsibilities in relationship to Workers’ Comp and Equal Employment Opportunity (EEO).

Course Details:

• Target Audience: Family and MWR Program Managers
• Prerequisites: Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
• Duration: 8 online sessions will be conducted through the School for Family and MWR’s enterprise Adobe Connect platform. Each session is two (2) hours in length. You’ll participate via the platform plus a teleconference for audio.
• Estimated hours to complete the course: 40 hours  (2 hours every session in the virtual classroom and 1- 3 hours preparing for the next session (pre-/post-session assignments) for 4 weeks).
• IACET CEUs: 3.8
• ACE Credit Recommendation: 3 semester hours in Human Resources Management, in the upper division baccalaureate degree category (09/2017).

Course Description: Situational Leadership II (SLII) is a model for developing individuals, over time, so they can reach their highest level of performance on a specific goal or task. It is a process for helping individuals become self-motivated and self-directed. SLII is based on the relationship between an individual’s development level on a specific goal or task and the leadership style (direction and support) the leader provides. Effective leadership lies in matching the appropriate leadership style to the individual’s development level. Students will complete the Leadership Behavioral Analysis II (LBAII) online assessment that measures participant’s leadership style as it relates to flexibility and effectiveness. In this virtual classroom, students will:

1) Discover ways to open up communication–increase the frequency and quality of conversations about performance and development;
2) Help others develop competence and commitment;
3) Teach others how to provide their own direction and
4) Value and honor differences.

This blended learning course will include eLearning modules to complete as well as live virtual debrief sessions. Dates/times of the live virtual sessions are TBD.

Course Details:

• Target Audience: Family and MWR Program Managers or Supervisors.
• Prerequisites: Family & MWR Orientation Course (Online), Team Member Orientation (TMO) for new team members ONLY, Family and MWR Basic Management Course (Online), and Operation Excellence – Online or Classroom Customer Service Training.  
• Duration: 8 hours (4 Adobe Connect Sessions)
• Estimated number of Pre-work and Homework hours: 6
• IACET CEUs: 1.2