Course Schedule and Listing


Blended Courses

Course Description: In this open enrollment online/blended course, students will develop a comprehensive Business Plan for their Family and MWR program/activity.  Students will consider financial planning, installation business environment, and market analysis.  To complete the course, students will be required to demonstrate proficiency in writing a business purpose, goals, objectives, actions and contingency plans; researching team credentials; and performing competitive, customer, and SWOT analysis.

Course Details:


Description:  This training provides an overview of the elements Army Sports Management. It discusses the mission, components and the organization of Army Sports Programs and events. This training is designed to convey the foundations of Army Sports programs and events. Upon successful completion of this course, Army Sports recreators, both managers and operational staff should be able to communicate the mission and vision of Army Sports programs and events.  The suite of course was developed to a well rounded set of knowledge in basic sports activity implementation. Completion of the course involves; completing the four Sports Management suites of the course comprised of History and Theory, Event Planning, Sports Tournaments and Rec Trac; passing all post course examinations with a minimum passing score of 75% and writing 3 essays, one of which must include actual planning or implementing a sports activity or event.

Completion of the Introduction to Sports Management Curriculum includes:

  1. Sports- History and Theory (online)
  2. Sports- Event Planning (online)
  3. Sports- Tournaments (online)
  4.  Sports- Rec Trac (online)

 

Course Details:

  • Target Audience:  All Family and MWR Team Members at all levels of the organization involved in planning sports and recreation events, including Recreation, Business, Hospitality Lodging, Child & Youth Services, ACS, and Family and MWR Support Services.
  • Hours of Pre-work: Each online module takes 6 hours to complete with an additional 6 hours required when applying for ACE Credits for a total of 30 hours
  • Duration: 30 hours
  • IACET CEUs: 2.9
  • ACE Recommended Credits: 2 semester hours in Sports Management or Leisure Studies, in the lower division baccalaureate degree category (07/2014).
Residential Courses

Course Description: This two (2) week classroom course is designed to strengthen the CYS Training Specialists’ ability to create an effective training program for staff and support and sustain quality curriculum and programming for children and youth. Students will examine their roles and responsibilities and develop a practical framework for integrating CYS program standards and tools, staff training and developmentally appropriate practice. Course content includes theories of situational leadership, adult learning, coaching, and emotional intelligence. Students will practice guiding curriculum design; modeling positive interactions between staff and parents; applying evaluation tools to address issues that affect quality, availability, and affordability; and mentoring staff to achieve program and individual goals.

Course Details:

#Section #DateTime
1 (19-1) rTS1_190603_08 - Fort Sam Houston03 Jun 2019 - 14 Jun 201908:00 - 17:00

Course Description: This course is for students who have already completed Coaching and Management for CYS Training Specialists.  Students will continue to hone their skills as a CYS Training Specialists while sustaining quality curriculum and programming for children and youth.

If you are interested in this course, please work through your Chain of Command to notify your IMCOM Directorate Functional Integrator.

#Section #DateTime
1 (19-1) rTSA1_190923_08 - Fort Sam Houston23 Sep 2019 - 27 Sep 201908:00 - 17:00

Description:  Innovation combined with strong execution based on data driven efforts can improve the performance of the Directorate of Family and MWR and ultimately the garrison. The Executive Development for Directors of Family and MWR course offers a unique opportunity for Directors of Family and MWR to take the lead to shape the present and future in implementing the IMCOM 2025 and Beyond Campaign Plan and to be the touch-point for Soldiers and Families. In this course, the students will take a holistic approach to installation management as they use the Standard Garrison Organization to create strategies for integration of effort among the garrison directorates. Students will explore the macro environment (national political, social, and economic trends) and determine the impact on individual installations and Family and MWR operations. Students will have the opportunity to interact with the leaders from the Army Installation Management Command (IMCOM), and IMCOM G9 Family and MWR leaders for discussion of current issues and trends and future challenges that face Family and MWR programs. This course is required for all Directors of Family and MWR IAW (IMCOM Regulation 350-1, 6-4h). It is the capstone course for Family and MWR professionals.

Course Details: 

  • Hours of Pre-work/Homework:  14 hours of Pre-work / 10 hours of Homework
  • Duration: 80 hours (2 weeks)
  • IACET CEUs: 8.7 (10/10)
  • ACE Recommended Credits:  In the upper division baccalaureate degree category, 3 semester hours in Business Administration or Management (9/04)   (1/08) (1/11).

**NOTE**Credit cannot be received for both this course and the Marine Corps Senior Leader Course.

#Section #DateTime
Currently no scheduled classes

Course Description: The Executive Leadership and Management for Family and MWR Division Chief Course is a 9-day cross-functional resident course. It explores the breadth and depth of the Family and MWR environment, focusing on how Family and MWR Divisions interact to deliver customer-focused benefits to Soldiers and families. Students also learn effective strategies for leading and managing organizations responsive to change. The curriculum focuses on balancing the tension between long-term program goals and short-term political pressures. Topics include integrating the strategic plan, business plan, and business cases to support the IMCOM Annual Command Guidance, resource management, and program evaluation. The course uses a wide variety of instructional methods.  Students have the opportunity to interact with the IMCOM G9 and G9 Family and MWR program proponents for discussion of current issues and trends and future challenges that face Family and MWR programs.

 

Course Details:

#Section #DateTime
Currently no scheduled classes

Course Description: This classroom course is delivered onsite at installations. The course is designed to integrate new employees into the Family and MWR culture. The orientation explores Family and MWR’s purpose, impact and commitment to service excellence, the role of new team members in the organization’s mission, and how we impact the lives of Soldiers and Families. Course dates and times will vary by installation. Check with your local Directorate of Family and MWR (DFMWR) office or contact your local Service Culture Educator (SCE) for more information on course dates and times.

Course Details:

  • Target Audience:  All new Family and MWR employees
  • Duration: 4 -8 hours

Course Description: Leadership and Management for ACS/CYS Division Chiefs Course provides policy and guidance and is instrumental in leading people, managing change and thinking strategically. This course is designed to explore and strengthen leadership and management skills necessary to manage garrison Family and Morale, Welfare and Recreation (FMWR) ACS & CYS Divisions. Major topics include customer service, trends, leveraging resources, innovation, strategic thinking, and change management. Students will examine their own leadership styles and organizations to ensure knowledge is applied to real-life challenges.

Course Objectives: Apply systems thinking skills to program management, identify and apply service delivery strategies, manage financial resources, manage workforce development process, apply marketing strategies, and conduct and analyze an organizational assessment.

Course Details:

#Section #DateTime
Currently no scheduled classes

Course Description: The Leadership and Management for Business Operations (BO) and Community Recreation (CR) Division Chiefs Course provides policy and guidance and is instrumental in leading people, managing change and thinking strategically. This course is designed to explore and strengthen leadership and management skills necessary to manage garrison Family and Morale, Welfare and Recreation (FMWR) BO & CR Divisions. Major topics include customer service, trends, leveraging resources, innovation, strategic thinking, and change management. Students will examine their own leadership styles and organizations to ensure knowledge is applied to real-life challenges. COURSE OBJECTIVES: Apply systems thinking skills to program management, identify and apply service delivery strategies, manage financial resources, manage workforce development process, apply marketing strategies, and conduct and analyze an organizational assessment.

IACET CEUs Available: 7 units.

ACE Recommended Credits: 3 Semester hours in Leadership or Management, upper division.

Target Audience: FMWR Business Operations & Community Recreation Division Chiefs.

Prerequisites:  Family and MWR Orientation Course (Online), Family and MWR Basic Management Course(Online), Operation Excellence – Online or Classroom Customer Service Training, Applied Financial Planning Suite (Online) (Income Statement Analysis; Breakeven Analysis; Retail Sales Accountability;Forecasting)Family and MWR Budgeting in the NAF System (Online); Family and MWR Budgeting and APF Support (Online); Situational Leadership II (Virtual) and Introduction to the Family and MWR Delivery System (Online) are required prior to being selected.

#Section #DateTime
Currently no scheduled classes

Course Description: The NAF Support Services Division Chief has a crucial role in leading and managing the complex and diverse programs in the Support Services Division to achieve results consistent with Army standards and garrison needs. In today’s fast-paced business environment, Division Chiefs need a broad perspective, vision, and acute awareness of the trends and developments shaping their organization. This two (2) week course is designed to provide students with the critical skills needed to enhance future success while impacting bottom-line results. Major topics include financial management, marketing, leveraging resources, human resource management, property management, organizational awareness, information management and Army initiatives. Students will examine their own leadership styles and organizations to ensure knowledge is applied to real-life challenges. COURSE GOAL: This course is designed to explore the complexity of an evolving Family and MWR environment and advance the skills required to manage and lead an agile and resilient organization that is ready to meet challenges and maximize opportunities in order to best serve Soldiers and Families.

Course Details:

#Section #DateTime
Currently no scheduled classes

Description:

Learning Track 1– Professional Marketer Certification Marketing Management PCM® – Marketing Management will provide Garrison marketers a way to gain the knowledge they need across a broad spectrum of marketing topics. Garrison marketers will be recognized in the industry as a marketing professional who has mastered core knowledge and principles and be able to put the skills to work immediately upon return to their garrison.

Learning Objectives:

  1. MARKETING ETHICS
  2. MARKETING FUNDAMENTALS
  3. MARKETING PLANNING
  4. MARKETING ANALYSIS
  5. CONSUMER BEHAVIOR
  6. SEGMENTATION, TARGETING AND POSITIONING
  7. MARKETING RESEARCH
  8. BRANDING & PACKAGING DECISIONS
  9. PRODUCTS & SERVICES
  10. PRICING CONCEPTS & METHODS
  11. INTEGRATED MARKETING COMMUNICATIONS
  12. INTERACTIVE MARKETING: INTERNET/SOCIAL MEDIA
  13. MARKETING METRICS

Learning Track 2: Digital Marketing Certification The digital space changes fast. With the PCM® – Digital Marketing garrison marketers will be able to demonstrate that they have the specialized skills they need to not only understand what works now (e.g. G9 Enterprise Digital Media Platforms/Tools) but also what new best practices are on the way (e.g. Marketing Cloud Solutions/ Creative Services Network). Garrison Marketers will find the confidence to show how digital marketing makes an impact at their garrisons.

Learning Objectives:

  1. METRICS AND CONVERSIONS
  2. SOCIAL AND COMMUNITY
  3. EMAIL MARKETING
  4. ONLINE ADVERTISING
  5. SEO
  6. CONTENT MARKETING

 

Course Details:

 

 

For more information contact:

Patricia Morález Villarreal,

Training Instructor
(210) 466-1026
[DSN 450]

Patricia.M.Villarreal2.naf@mail.mil


Course Description: coming soon…

#Section #DateTime
Currently no scheduled classes

Enterprise training for MWR marketing professionals.

For more information contact:

Patricia Morález Villarreal,

Training Instructor
(210) 466-1026
[DSN 450]

Patricia.M.Villarreal2.naf@mail.mil

#Section #DateTime
Currently no scheduled classes

Course Description:  This four-hour classroom course also provides an introduction to OPEX and satisfies the year-one training requirement. Taught onsite at garrisons and IMCOM headquarters, the classroom version provides the benefit of cross-functional team-building and networking opportunities. Learners develop and hand-in a written action plan for implementing learning.  Either the classroom or online OPEX course should be completed within a new employee’s first 30-90 days of employment. Contact your local Service Culture Educator for course schedule.


Course Description: The Programming and Special Events Course is designed for Family and MWR Managers and staff who design, develop, and deliver Family and MWR programs and events. The course includes instruction on conducting needs assessments, program design, and creative/out-of-the-box/Wow! Programming, building a program team, budgeting for programs and events, promotion, partnering for success, and measuring program success. Also included is the Tom Peter’s WOW Projects! methodology. This course includes evening and weekend homework assignments.

Course Details:

#Section #DateTime
Currently no scheduled classes

Course Description: Using a functional, interactive approach, students will experience the everyday life of a CRD, BOD, and/or BRD across various programs and situations.  This course covers topics including Financial Management, Communication, Personnel Management and Strategic Planning within the Community Recreation and Business Operations Division.  The course is intended for Recreation and Business Program Managers who possess the drive and desire to become Division Chiefs within the next five years.

Target Audience: Program Managers within the Community Recreation (CR) and Business Operations (BO) Divisions.

 

If you are interested in this course, please work through your Chain of Command to notify your IMCOM Directorate Functional Integrator.

#Section #DateTime
1 (19-1) rRBM1_190205_08 - Fort Sam Houston05 Feb 2019 - 15 Feb 201908:00 - 17:00
2 (19-2) rRBM2_190910_08 - Fort Sam Houston10 Sep 2019 - 20 Sep 201908:00 - 17:00

Course Description: Workshops taught onsite at garrisons to support Family and MWR supervisors and managers in building and sustaining a culture of engaged and caring leaders. New workshops are delivered each Fiscal Year based on an assessment of Family and MWR manager’s needs. The workshops satisfy the annual customer service refresher training requirement. The Workshops will offer options for DFMWR’s to choose from, check with your garrison’s assigned Service Culture Educator (SCE) for additional information.

Course Details:

  • Target Audience: All garrison Family and MWR supervisors and managers; this course satisfies their annual customer service training requirement (IAW IMCOM Reg 350-1 and IMCOM Annual Operating Guidance).
  • Prerequisites: Family and MWR Orientation Course (Online), Operation Excellence—Customer Service Training Course (online or residential), Family and MWR Basic Management Course (online), and Introduction to the Family and MWR Delivery System (online)
  • Duration:  1-16 hours
  • IACET CEUs: to be determined (typically .4 to .5 units each year)
  • Duration:  check with your garrison’s assigned Service Culture Educator (SCE) for course dates and more information.
Mobile Training Teams

Course Description:  In this NAF Financial Management (MTT) course, students will recognize and apply financial management processes required to successfully operate a non-appropriated fund (NAF) program. This course is a practical hands on approach to increase student proficiency in interpreting regulations and operating guidance, analyzing income statements, calculating and identifying labor and other operating expenses, and formulating an annual operating budget (AOB), including CPMC.

Course Details:

If you’re interested, please contact your local Training POC to register for these courses.

#Section #DateTime
1 (19-1) Mon, Tue, Wed, Thu mNFM_MTT1_181203_08 - IMCOM Readiness - Ft. Bragg03 Dec 2018 - 06 Dec 201808:00 - 17:00
2 (19-2) Mon, Tue, Wed, Thu mNFM_MTT2_181210_08 - IMCOM Training - Carlisle Barracks10 Dec 2018 - 13 Dec 201808:00 - 17:00
3 (19-3) Mon, Tue, Wed, Thu mNFM_MTT3_190114_08 - IMCOM Sustainment - Redstone Arsenal14 Jan 2019 - 17 Jan 201908:00 - 17:00
4 (19-4) Mon, Tue, Wed, Thu mNFM_MTT4_190225_08 - IMCOM Europe - Rheinland Pfalz25 Feb 2019 - 28 Feb 201908:00 - 17:00
5 (19-5) Mon, Tue, Wed, Thu mNFM_MTT5_190304_08 - IMCOM Europe - Bavaria04 Mar 2019 - 07 Mar 201908:00 - 17:00
6 (19-6) Mon, Tue, Wed, Thu mNFM_MTT6_190408_08 - IMCOM Sustainment - Ft. Meade08 Apr 2019 - 11 Apr 201908:00 - 17:00
7 (19-7) Mon, Tue, Wed, Thu mNFM_MTT7_190429_08 - IMCOM Training - TBD29 Apr 2019 - 02 May 201908:00 - 17:00
8 (19-8) Mon, Tue, Wed, Thu mNFM_MTT8_190617_08 - IMCOM Readiness - Joint Base Lewis-McChord (JBLM)17 Jun 2019 - 20 Jun 201908:00 - 17:00
9 (19-9) Mon, Tue, Wed, Thu mNFM_MTT9_190617_08 - IMCOM Pacific - Hawaii17 Jun 2019 - 20 Jun 201908:00 - 17:00
10 (19-10) Mon, Tue, Wed, Thu mNFM_MTT10_190624_08 - IMCOM Pacific - Alaska24 Jun 2019 - 27 Jun 201908:00 - 17:00

Course Description:  This NAF Internal Controls (MTT) course is designed to provide program managers with the knowledge and skills to effectively apply methods of control in everyday program management. During this course we will review the effective methods of control in everyday management of programs and review the internal Control Process in accordance with established laws and regulations. Students will examine various standards and policies to deter fraud, waste and abuse, and assess risks to protect assets. As a result of taking this course, students will be able to select and apply the appropriate techniques, tools, devices, checks, and balances to ensure “what should happen or should not happen/ does or does not happen” during day-today operations .

Course Details:

If you’re interested, please contact your local Training POC to register for these courses.

#Section #DateTime
1 (19-1) Thu, Fri mIC_MTT1_181206_08 - IMCOM Readiness - Ft. Bragg06 Dec 2018 - 07 Dec 201808:00 - 17:00
2 (19-2) Thu, Fri mIC_MTT2_181213_08 - IMCOM Training - Carlisle Barracks13 Dec 2018 - 14 Dec 201808:00 - 17:00
3 (19-3) Thu, Fri mIC_MTT3_190117_08 - IMCOM Sustainment - Redstone Arsenal17 Jan 2019 - 18 Jan 201908:00 - 17:00
4 (19-4) Thu, Fri mIC_MTT4_190228_08 - IMCOM Europe - Rheinland Pfalz28 Feb 2019 - 01 Mar 201908:00 - 17:00
5 (19-5) Thu, Fri mIC_MTT5_190307_08 - IMCOM Europe - Bavaria07 Mar 2019 - 08 Mar 201908:00 - 17:00
6 (19-6) Thu, Fri mIC_MTT6_190411_08 - IMCOM Sustainment - Ft. Meade11 Apr 2019 - 12 Apr 201908:00 - 17:00
7 (19-7) Thu, Fri mIC_MTT7_190502_08 - IMCOM Training - TBD02 May 2019 - 03 May 201908:00 - 17:00
8 (19-8) Thu, Fri mIC_MTT8_190620_08 - IMCOM Readiness - Joint Base Lewis-McChord (JBLM)20 Jun 2019 - 21 Jun 201908:00 - 17:00
9 (19-9) Thu, Fri mIC_MTT9_190620_08 - IMCOM Pacific - Hawaii20 Jun 2019 - 21 Jun 201908:00 - 17:00
10 (19-10) Thu, Fri mIC_MTT10_190627_08 - IMCOM Pacific - Alaska27 Jun 2019 - 28 Jun 201908:00 - 17:00
Virtual Course

Course Description: The Virtual Course, Implementing the Family and MWR Delivery System provides the practical hands-on experience necessary to apply the Delivery System process in efficiently providing programs for Soldiers and Families at the Garrison. This five (5) session VIRTUAL course is designed to build knowledge, skills, and abilities required to assemble and develop successful high performing teams, analyze and interpret MIS reports, and identify and fill unmet needs in Family and MWR-DS programs using the Key Result Areas (KRAs). Finally, students will develop a plan to implement the delivery system process to meet their identified needs.

Course Details:

#Section #DateTime
1 (19-1) Tue, Thu vDS1_190514_09 - Virtual14 May 2019 - 28 May 201909:00 - 11:00 (CT)

Course Description: In this workshop students will reframe the way they think about conflict. Most people hold beliefs and assumptions about the nature of conflict and how it will be resolved. You will learn to build a mental map that will serve as your guide for making moment-to-moment choices about how to better handle conflict situations and how to manage conflict between two of your team members. There are four (4) sessions for this course: Sessions 1 and 2 introduce self-mediation or conflict between you and someone else. Sessions 3 and 4 introduce managerial mediation or conflict between two of your team members.

Course Details:

#Section #DateTime
1 (19-1) Tue, Thu vWC1_190129_07 - Virtual29 Jan 2019 - 07 Feb 201907:30 - 09:30 (CT)
2 (19-2) Tue, Thu vWC2_190716_16 - Virtual16 Jul 2019 - 25 Jul 201916:00 - 18:00 (CT)

Course Description: (formerly Procurement for NAF Program Managers) Students will examine the various methods for acquiring goods and services needed to operate a non-appropriated fund (NAF) program in the most efficient, cost-effective manner and in accordance with established laws and regulations. Topics include Acquisition Planning, Specifications, Funding Sources, Procurement Methods, SNACS, Contract Monitoring and Close-out.

 Course Details:

#Section #DateTime
1 (19-1) Mon, Thu vPR1_190225_16 - Virtual25 Feb 2019 - 07 Mar 201916:00 - 18:00 (CT)
2 (19-2) Mon, Thu vPR2_190708_07 - Virtual08 Jul 2019 - 18 Jul 201907:30 - 09:30 (CT)

Course Description: NAF Financial Management Virtual Course Learners will recognize and apply financial management processes required to successfully operate a non-appropriated fund (NAF) program. This course is a practical hands on approach to increase student proficiency in interpreting regulations and operating guidance, analyzing income statements, calculating and identifying labor and other operating expenses, and formulating an annual operating budget (AOB), including CPMC.

Course Details:

#Section #DateTime
1 (19-1) Tue, Thu vFM-CRD-BOD1_190709_13 - Virtual09 Jul 2019 - 30 Jul 201913:00 - 15:00 (CT)

Course Description: The NAF Internal Controls course is a Virtual Course designed to provide program managers with the knowledge and skills to effectively apply methods of control in everyday program management.  During this course we will review the effective methods of control in everyday management of programs and review the internal Control Process in accordance with established laws and regulations.  Students will examine various standards and policies to deter fraud, waste and abuse, and assess risks to protect assets.  As a result of taking this course, students will be able to select and apply the appropriate techniques, tools, devices, checks, and balances to ensure “what should happen or should not happen/ does or does not happen” during day-today operations .

Course Details:

#Section #DateTime
1 (19-3) Tue, Thu vIC3_190326_09 - Virtual26 Mar 2019 - 04 Apr 201909:00 - 11:00 (CT)
2 (19-4) Mon, Wed vIC4_190708_13 - Virtual08 Jul 2019 - 17 Jul 201913:00 - 15:00 (CT)

Course Description:

In this Virtual Course, students explore non-appropriated fund (NAF) personnel management processes focusing on how Family and MWR Program Managers hire and retain the best people and implement practices to maximize efficiency and productivity in their programs. Course content includes:

  • Hiring: analyze the different generations of our workforce, the relationship to NAF hiring practice, and identify important job duties and highly qualifying criteria (HQC) in order to prepare for a strategic requirement discussion with HR;
  • Selecting: review and develop a resume/interview matrix and identify best practices for checking references;
  • Onboarding: create a realistic onboarding model and job standards;
  • Managing Performance: give frequent feedback, evaluate performance and how to reward and discipline.
  • Employee rights: review the manager’s responsibilities in relationship to Workers’ Comp and Equal Employment Opportunity (EEO).

Course Details:

#Section #DateTime
1 (19-2) Mon, Thu vPM2_190729_09 - Virtual29 Jul 2019 - 22 Aug 201909:00 - 11:00 (CT)

Course Description: Situational Leadership II (SLII) is a model for developing individuals, over time, so they can reach their highest level of performance on a specific goal or task. It is a process for helping individuals become self-motivated and self-directed. SLII is based on the relationship between an individual’s development level on a specific goal or task and the leadership style (direction and support) the leader provides. Effective leadership lies in matching the appropriate leadership style to the individual’s development level. Students will complete the Leadership Behavioral Analysis II (LBAII) online assessment that measures participant’s leadership style as it relates to flexibility and effectiveness. In this virtual classroom, students will:

1) Discover ways to open up communication–increase the frequency and quality of conversations about performance and development;
2) Help others develop competence and commitment;
3) Teach others how to provide their own direction and
4) Value and honor differences.

Course Details:

#Section #DateTime
1 (19-1) Tue, Thu vSL1_190409_07 - Virtual09 Apr 2019 - 16 Apr 201907:30 - 09:30 (CT)

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