Course Schedule and Listing

Course Description: In this open enrollment online/blended course, students will develop a comprehensive Business Plan for their Family and MWR program/activity.  Students will consider financial planning, installation business environment, and market analysis.  To complete the course, students will be required to demonstrate proficiency in writing a business purpose, goals, objectives, actions and contingency plans; researching team credentials; and performing competitive, customer, and SWOT analysis.

Course Details:

• Target Audience:  Family and MWR Program Managers
• Prerequisites: Family & MWR Orientation Course (online), Family & MWR Basic Management Course (Online),Operation Excellence – Online or Classroom Customer Service Training,  Introduction to the Family & MWR Delivery System (online), and the Applied Financial Planning Suite (Applied Financial Planning – Retail Sales Accountability, Applied Financial Planning – Breakeven Analysis, Applied Financial Planning – Forecasting, Applied Financial Planning –Income Statement Analysis).
• Recommended but Not Required Program Specific Prerequisites:  IMETS User Training (online), Child Youth and School Services personnel should also complete their appropriate Space Census Course (Online) and Mobilization and Contingency Planning (Online).
• Duration:  20 hours
• IACET CEUs: 2
• ACE Recommended Credits: 3 semester hours upper division level in entrepreneurship

Course Description:  Operation Excellence is Family and MWR’s standardized customer service training. Family and MWR is committed to providing service excellence to our Soldiers and Families that matches the quality of their service and sacrifice. That’s what Operation Excellence is all about – creating value for our customers through predictable, consistent and customer-focused service. Taught onsite at garrisons and IMCOM headquarters, the classroom version provides the benefit of cross-functional team-building and networking opportunities. Learners actively engage in course discussions, problem solving, and group practical exercises, self-assessing their mastery of the topics presented in this course. Learners develop an Action Plan which will be implemented back in the workplace. This four-hour classroom course satisfies the year one training requirement and should be completed within a new hire’s first 30-90 days of employment.  Contact your local Service Culture Training Instructor for course schedule.

Target Audience: All Family and MWR Team Members
Pre-requisites: Family and MWR Orientation (Online)
Pre-Work: Create a profile in the IMCOM Academy website
Duration: Four (4) hours
IACET CEUs: 0.4

In order to receive ACE Credit Recommendation and/or IACET CEUs, student must complete all course exercises, end of course survey, and obtain a 75% on post course assessment. To complete survey, go to transcript, click on course title, then see survey located on right.

Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: Workshops taught onsite at garrisons to support Family and MWR supervisors and managers in building and sustaining a culture of engaged and caring leaders. New workshops are delivered each Fiscal Year based on an assessment of Family and MWR manager’s needs. The workshops satisfy the annual customer service refresher training requirement. The Workshops will offer options for DFMWR’s to choose from, check with your garrison’s assigned Service Culture Educator (SCE) for additional information.

Course Details:

• Target Audience: All garrison Family and MWR supervisors and managers; this course satisfies their annual customer service training requirement (IAW IMCOM Reg 350-1 and IMCOM Annual Operating Guidance).
• Prerequisites: Family and MWR Orientation Course (Online), Operation Excellence—Customer Service Training Course (online or residential) and Family and MWR Basic Management Course (online).
• Duration:  1-16 hours
• IACET CEUs: to be determined (typically .4 to .5 units each year)
• Duration:  check with your garrison’s assigned Service Culture Educator (SCE) for course dates and more information.

The School for Family and MWR is hosting a 1-hour webinar on Writing a Scope of Work.

This webinar will be presented by Mr. Lee Deardorff, IMCOM G9 Facilities Division.

A link to the webinar will be emailed to enrolled attendees prior to the sessions.

For any questions please email: gretchen.r.luongo.naf@army.mil.

Session times are structured to be time-zone friendly to specific locations, but students may register for any session.

Course Description:  This course intends to provide new Army Community Service (ACS) staff with an overview of the principles of Army Material Command (AMC), Installation Management Command (IMCOM), and ACS. In addition, students will learn about the history of ACS and identify the functions of the core ACS programs as a part of the onboarding process. This asynchronous eLearning course is based on adult learning theory and includes mini-lectures, videos, knowledge checks, and a course assessment.

Course Details:

• Target Audience: Army Community Service Staff
• Duration: 3.5 hours
• IACET CEUs: 0.4

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: This course consists of one (1) module. Students will be introduced to breakeven analysis as a management tool and learn how to calculate the breakeven point using both the formula and box method. Students will also be introduced to contribution margin and how it is used to determine either the dollars required or the number of units that need to be sold to breakeven. Throughout this course, students will be given the opportunity to practice breakeven analysis skills through a variety of scenarios.

Course Details:

• Target Audience: Family and MWR Activity / Program Managers.
• Duration:  5 hours.
• IACET CEUs: 0.5
• ACE Recommended Credits: 2 semester hours in Finance (1/06)(9/09) (1/13), lower division baccalaureate/associate degree category.

**NOTE** In order to obtain the 2 hour ACE credit recommendation, students must complete ALL four of the Applied Financial Planning Online Courses (Breakeven, Forecasting, Retail Sales Accountability and Income Statement Analysis). Please contact the MG Robert M. Joyce School for Family and MWR for a certificate reflecting completion of all courses.

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: This course consists of two (2) modules. Students will be given an overview of forecasting and how it is used in financial planning. Students will also learn the process and techniques involved in preparing a forecast and will be given the opportunity to practice forecasting.

Course Details:

• Target Audience: Family and MWR Activity / Program Managers.
• Duration: 3 Hours
• IACET CEUs: 0.3
• ACE Recommended Credits: 2 semester hours in Finance (1/06)(9/09) (1/13), lower division baccalaureate/associate degree category.

**NOTE** In order to obtain the 2 hour ACE credit recommendation, students must complete ALL four of the Applied Financial Planning Online Courses (Breakeven, Forecasting, Retail Sales Accountability and Income Statement Analysis). Please contact the MG Robert M. Joyce School for Family and MWR for a certificate reflecting completion of all courses.

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: This course consists of three (3) modules that will introduce the student to the process of reviewing the income statement and analyzing data to diagnose trends in Sales, Other Operating Income, Other Income, Total Revenue, Cost of Goods Sold, Labor Cost, Other Operating Expenses, Other Expenses, Depreciation, and Net Income. Throughout this course, students will be given the opportunity to practice analysis skills by analyzing data for various programs at the fictitious Fort Anywhere installation. Given operating data and a scenario, students will be asked to identify the trend, determine possible causes, and suggest management action.

Course Details:

• Target Audience: Family and MWR Activity / Program Managers.
•  Duration: 18 hours
• IACET CEUs: 1.8
• ACE Recommended Credits: 2 semester hours in Finance (1/06)(9/09) (1/13), lower division baccalaureate/associate degree category.

**NOTE** In order to obtain the 2 hour ACE credit recommendation, students must complete ALL four of the Applied Financial Planning Online Courses (Breakeven, Forecasting, Retail Sales Accountability and Income Statement Analysis). Please contact the MG Robert M. Joyce School for Family and MWR for a certificate reflecting completion of all courses.

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: This course consists of 1 module that will introduce the student to methods used to control resale inventory. Throughout this course, students will be given the opportunity to practice inventory analysis skills by analyzing data for various programs at the fictitious Fort Anywhere installation. Given operating data and a scenario, students will be asked to identify the trend, determine possible causes, and suggest management action.

Course Details:

• Target Audience: Family and MWR Activity / Program Managers.
• Duration:  3 hours.
• IACET CEUs: 0.3
• ACE Recommended Credits: 2 semester hours in Finance (1/06)(9/09) (1/13), lower division baccalaureate/associate degree category.

**NOTE** In order to obtain the 2 hour ACE credit recommendation, students must complete ALL four of the Applied Financial Planning Online Courses (Breakeven, Forecasting, Retail Sales Accountability and Income Statement Analysis). Please contact the MG Robert M. Joyce School for Family and MWR for a certificate reflecting completion of all courses.

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: The Family and MWR Commercial Sponsorship Course is aimed at giving Family and MWR Commercial Sponsorship professionals the skills they need to run a successful sponsorship program. This eight module course covers all aspects of commercial sponsorship in Family and MWR from history and regulations to pricing methods to writing successful proposals.

Course Details:

• Target Audience: Commercial Sponsorship Program Managers and Marketing Staff
• Duration: 15 hours
• IACET CEUs: 1.9
• ACE Recommended Credits: In the lower division baccalaureate/associate degree category, 2 semester hours in Hospitality
• Management or Marketing  and Sales.

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: The course is designed to provide a brief overview of MWR and a more in-depth view of the BOSS Program. It discusses history, mission, components, administration, budget, marketing, and the organization of BOSS. At the end of the course, the student will be able to describe the key roles and responsibilities of BOSS team members and apply the course practical exercises to administer their BOSS programs. This course covers administering BOSS Programs; effective communication; special events planning; marketing BOSS; meeting management; deployment; cash controls budget preparation and reconciliation; and how all these functions interrelate to successfully execute and implement BOSS program components and the three BOSS pillars.

• Target Audience: BOSS Presidents, Command Sergeants Major, Soldiers involved in the BOSS Program, Family and MWR Advisors.
• Duration: 2 hours
• IACET CEUs: TBD- new version

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: The course is designed to provide a brief overview of MWR and a more in-depth view of the BOSS Program relevant to BOSS Senior Leaders. It discusses history, mission, components, marketing, garrison and community integration and ways that Senior Leaders can advocate for BOSS. At the end of the course, the student will be able to describe the key roles and responsibilities of BOSS Senior Leaders and apply the learned principals to support their BOSS programs. 

• Target Audience: Command Sergeants Major, BOSS Senior Leaders
• Duration: 2 hours
• IACET CEUs: TBD- new version

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: The MWR CYMS (Child and Youth Management System) course provides an overview of what CYMS is, who uses CYMS and why CYMS is important to CYS and the Army mission. Module one provides students with information on CYMS functions to include navigation techniques using the CYMS menu bar, function buttons, and hot buttons. It also details useful keys and shortcuts to performing daily functions within CYMS. Module two consists of interactive simulations on entering a household, issuing a PASS, enrolling children in classes and running CYMS reports. The knowledge checks test your skills in performing these functions.

In order to receive the course completion certificate, all modules must be completed, and the end-of-course survey needs to be submitted. To complete survey, go to transcript, click on the course title, then see the survey located on the right.

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: In this open enrollment online course, students will review SAFER practices to apply CY Services accountability regulations, standards and requirements to ensure child and youth accountability and supervision while children and youth participate in Army Child and Youth programs.

Course Objectives:

• Relate the importance of child and youth accountability in Army CY Services settings
• Describe child and youth accountability roles and responsibilities in Army CY Services settings
• Identify sign-in/sign-out, face to name & child release procedures
• Illustrate ways to use optimal room layout, staff positioning and other practices to achieve visual supervision and child/youth accountability in various environments
• Apply protocols for child and youth accountability during emergency situations (e.g., drills for shelter in place, fire, tornado, etc.), field trips, during times of movement and during staff transition.

Course Details:

• Target Audience: Child & Youth Services employees
• Duration: 2 hours
• IACET CEUs: 0.2

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: This online course teaches CYS staff how to ensure continued care and supervision for children and youth during deployments, natural disasters, and emergencies.  Based on the highly-regarded MAC Workbook and consultation with a variety of experts, the CYS Mobilization and Contingency Course is designed as a practical exercise for developing an actual Mobilization and Contingency (MAC) Plan.  Students will interactively analyze the local Garrison environment, develop a plan, then learn how to monitor, implement, and evaluate it.  Expanded course information includes prevention and containment strategies for a pandemic outbreak.

Course Details:

• Target Audience: CYS Management Personnel
• Duration: 4 hours
• IACET CEUs: 1.5

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: Reducing the Risk of Child Abuse in Army CYS Settings provides valuable insight for anyone that may work with children.  This course provides information on how to identify child abuse inside and outside of  our own facilities and how to keep Army children safe.  The course will review Army guidance, child abuse identification, child abuse reporting and appropriate interactions with children.

Course Details:

• Target Audience:  Child & Youth Services and FMWR employees that may work with children.
• Duration: 4.5 hours
• IACET CEUs: 0.5

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description:  The purpose of this course is to equip new Army School Liaison Officers with the knowledge to implement effective and timely school transition services at any installation. Through comprehensive and continued training of School Liaison Officers, every Soldier will receive predictable services for their children. Providing these services supports the overall mission of Army Child & Youth Services, which is to enhance readiness and wellbeing by reducing the conflict between mission and parental responsibilities. When Soldiers know that there are School Support Program services that will enhance their child’s education, regardless of the assignment, they can direct their focus on the mission.

Course Details:

• Target Audience: School Liaison Officers
• Duration: 6.5 hours
• IACET CEUs: 0.7

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description:

Students will be introduced to the use of FMBS to complete the three budget inputs (AOB, CPMC, and APF/NAF 5-Year Plan) required of operating managers. Students will gain an overall knowledge of how to identify the operating areas that must be forecasted to complete the AOB, calculate the value of specific revenues and expenses, and describe how to enter revenues and expenses into the AOB portion of the FMBS. Students will also be able to describe how to enter data into the CPMC budget and the Five-Year Financial Plan.

Course Details:

•Target Audience: Family and MWR Managers

•Duration: 21 hours

•IACET CEUs: 2.1

•ACE Recommended Credits: In the lower division baccalaureate/associate degree category, 2 semester hours in Budget Management.

**NOTE** In order to obtain 2.0 Semester hours, users are required to complete this course along with the Family and MWR Budgeting Process online course.

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description:

This course will familiarize the new Family and MWR manager with a basic knowledge of Army Family and MWR philosophy, policies, and procedures. It has been targeted for all new Family and MWR managers/employees who have fiscal and program management responsibilities and are assigned to a management position for the first time. If you are new to the U.S. Army and to Family and MWR management responsibilities, this course is essential in helping you understand your work environment.

Course Details:

• Target Audience: Family and MWR Managers
• Duration: 120 hours online (20 hours internet/web reference work)
• IACET CEUs: 12
• ACE Recommended Credits: 9 Semester Hours Lower Baccalaureate/Associate degree category, 3 semester hours in business administration, 3 semester hours in management, and 3 semester hours in human resources.

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description:

This course consists of two (2) modules. Students will be introduced to the use of FMBS to complete the three budget inputs (AOB, CPMC, and APF/NAF 5-Year Plan) required of operating managers. Students will gain an overall knowledge of how to identify the operating areas that must be forecasted to complete the AOB, calculate the value of specific revenues and expenses, and describe how to enter revenues and expenses into the AOB portion of the FMBS. Students will also be able to describe how to enter data into the CPMC budget and the Five-Year Financial Plan.

Target Audience: Family and MWR Managers

Duration: 14 hours

IACET CEUs: 1.4

ACE Recommended Credits: In the lower division baccalaureate/associate degree category, 2 semester hours in Budget Management.

 **NOTE** In order to obtain 2.0 Semester hours, users are required to complete this course along with the online course Entering Budget Data into Financial Management Budget System (FMBS).

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description:  The Food and Beverage Management Training – Program Overview course is an online course designed to provide Family and MWR Food, Beverage and Entertainment managers with a basic understanding of the history of Family and MWR Food and Beverage Operations, current organizational awareness and how to prepare for the way ahead.

Terminal Learning Objectives:

1. Explore the historical evolution of the Food and Beverage industry as well as the orgin of Family and MWR Food and Beverage Operations.
2. Analyze Food and Beverage Operations as an industry in Family and MWR.
3. Investigate your program and evaluate readiness for the way ahead.
4. Apply program standards. 5. Relate how elements of success impact your operation.

Course Details:

• Target Audience: Family & MWR Business Program Managers responsible for Food and Beverage Operations.
• Duration: 1.5 hours
• IACET CEUs: .2

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description:  This is REFRESHER course and NOT a replacement for the standard National Restaurant Association (NRA) ServSafe® course or similar course provided by your Garrison/Installation in safe food handling.  This course is to be used annually to meet continuing education requirements for Food and Beverage/CYS Managers, Chefs and Cooks in compliance with TB Med 530.  If you need initial Sanitation training, please enroll in “Food Safety ServSafe® Manager Online (including Chefs)”course.

This course reviews proven sanitation policies and techniques – Importance of Food Safety; Roles and Responsibilities for Safe Food Handling; Recognizing the Threats and Concerns; Hygiene, Work Habits, and Terms; Time and Temperature; Clean and Sanitize; Keeping Food Safe; Catering and Field Feeding; Serving the Food; and Shellfish.

**Note**Your transcript must reflect a valid certificate of completion issued by the NRAR or like source prior to enrollment.  If you have taken and successfully completed a food sanitation course through your Garrison/Installation or other approved provider, you may add this training as a User-Added Learning Event and have it verified by your supervisor so it will reflect on your transcript.

Course Details:

• Target Audience: This course is targeted at those who have had initial
  Sanitation Training and need to meet annual continuing education
  requirements for Food and Beverage/CYS employees in compliance with TB Med 530.
• Prerequisites: Food Safety ServSafe® Manager Online (including Chefs )
• Duration: 1.5 hours

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

• IACET CEUs: .2

Description: This training explains how to use IMETS, a web-based software system that provides an automated Family and MWR manning document. The manning document is available in near-real time and assists in managing and tracking the Family and MWR workforce. This training provides plenty of coaching and hands-on practice using the software. There are 16 lessons, each requiring about 10-15 minutes to complete.

Course Details:

• Target Audience: Garrison IMETS Administrators and any Family and MWR Program Manager who wants to learn about how the Family and MWR Manning document is managed.
• Duration: 4 hours
• IACET CEUs: 0.4

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: The Family and MWR Delivery System (DS) is designed to foster the delivery of integrated, customer-focused programs geared to each Garrison’s unique needs. By understanding customers and offering programming to meet their needs, Family and MWR-DS can increase patron opportunities in a cost-effective manner, while making more efficient use of facilities and incorporating non-facility based programming. This course will provide Family and MWR employees with an understanding of Family and MWR-DS and it’s benefits to the organization.

Course Details:

• Target Audience: All Family and MWR employees at all levels of the organization, including Recreation, Business, Lodging, Child & Youth Services; ACS; or any Family and MWR Support Service.
• Duration: 4.5 hour
• IACET CEUs: 0.5

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: Marketing Plans for Activity Managers (Short Version – no assignments) Students will review the fundamental marketing principles associated with creating a marketing plan. Students will explore marketing principles, terminology, and the roles and responsibilities for marketing your program. Students will also take a broad look at what sections you need to include in a Family and MWR marketing plan. Students will gain a better understanding of marketing and how it applies to their “Family and MWR world.”

Course Details:

• Target Audience: Family and MWR Activity Managers
• Duration: 5.5 hours
• IACET CEUs: .6

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: This course is designed to provide information on Government contracting as part of the acquisition process, the rules of Appropriated and Non-appropriated Fund contracting, areas of responsibilities in NAF contracting, NAF procurement processes for small (simplified) purchasing, NAF contracting methods, NAF contracting administrative matters, simplified purchasing, NAF contracting administration, and forms used for contracting.

This is a self-paced course. It is a pre-course requirement for Army personnel applying for the Procurement for the NAF Program Managers course. Other Family and MWR program managers also take this course to understand basic contracting procedures, terms, and regulatory guidance.

Course Details:

• Target Audience: NAF Contracting personnel. Other military service branches NAF employees can take this course.
• Duration: 20 hours
• IACET CEUs: 2.0
• ACE Recommended Credits: 3 semester hours in Acquisition Management,
  Contracting, or Government Contracts, lower
  division baccalaureate/associate degree category

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: Contracting Officer’s Representatives (CORs) play a very critical role in contract administration. They are the eyes and the ears for the Contracting Officer. The course is designed to prepare a Contracting Officer Representative applying knowledge and skills which include: contracting pre-award, award, post award and contract closeout. Learners will review COR requirements, file management, quality assurance surveillance, roles and responsibilities. The COR will review, then apply, these requirements and responsibilities to real life scenarios.

Course Details:

• Target Audience: All DoD NAF employees
• Duration:  8 hours.
• CLPs: 8
• IACET CEUs: .8
• ACE Recommended Credit: In the lower-division baccalaureate/associate degree category, 1 semester hour in contracts.

This course includes a pretest which students are required to pass with 95% in order to gain a certificate (*). The course is approximately eight (8) hours in duration. This course will fulfill the COR Level I – 8 hour training requirement of “at least every 3 years” per the DODI 410567, dated April 7, 2016. There may be additional training requirements identified by the Contracting Officer and included in the COR appointment letter at the time of award. The  “NAF COR Requirements and Guidance” provides additional information pertaining to COR Level I, II, and III training requirements which is dictated by contract complexity.

(*) Learners who pass the pretest will earn full credits for the course without reviewing course content. Those who did not pass the pretest will have an opportunity to review course content and take the posttest.

A new version of this course will be available on January 1 each calendar year and will expire on January 31 the following year.

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: Operation Excellence is Family and MWR’s standardized customer service training. Family and MWR is committed to providing service excellence to our Soldiers and Families that matches the quality of their service and sacrifice. OPEX online can be used as the initial Customer Service training for a new employee or as a FY refresher if it has not been taken at any other time.

NOTE**This course contains streaming video in all modules. We have received reports that the video is being blocked at some installations. If you are unable to load the videos contained in the course, please notify USArmy.IMCOM.Academy@mail.mil

Course Details:

• Target Audience:  All Family and MWR employees
• Duration:    4 hours
• IACET CEUs: 0.4

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In order to receive ACE Credit Recommendation and/or IACET CEUs, student must complete all course exercises, end of course survey, and obtain a 75% on post course assessment. To complete survey, go to transcript, click on course title, then see survey located on right.

Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: RecTrac for front door employees provides “how to” demonstrations for performing a variety of RecTrac software functions to include household inquiry; entering a household; pass registration and renewal; activity and facility registrations; point of sales (POS) functions; and processing credit card transactions. Student will perform Try Me and Test Me demonstrations to simulate performing these functions. This course takes approximately three hours to complete.

Course Details:

• Target Audience: All DoD NAF employees
• ACE Recommended Credits: N/A

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: If you are completing this course, you have been selected to learn how to train others to conduct the required training for the Warrior Adventure Quest (WAQ) reintegration program. In this online course, you will gain a better understanding about your role and the content that you will be teaching to others. You will learn what the Warrior Adventure Quest (WAQ) Program is and why it exists. You will learn about the Leader-Led Action Debrief (L-LAAD) and how to train others, such as platoon leaders, to effectively facilitate an L-LAAD at the end of a WAQ activity.

Course Details:

• Target Audience: Outdoor Recreation Program Managers 
• Duration:  4 hours.
• IACET CEUs: 0.4

Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.

Course Description: The Family and MWR Orientation course is a requirement for everyone in Family and MWR to complete. If you are new to the U.S. Army and/or to Family and MWR, this course is essential in helping you understand your work environment. If you have been working in this environment for some time already, you may find interesting tidbits of information in the modules that you may not have known previously.    The four modules offered in the Orientation course provide a good overview of both the U.S. Army and the Non-appropriated Funds Instrumentality (NAFI) known as ”Family and Morale, Welfare and Recreation (MWR)”.

Course Details:

• Target Audience:   All Family and MWR Employees
• Duration: 4 hours

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Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and SFMWR SOP_ANSI/IACET CEUs (dated 20 Apr 2021) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.