Print
Q01- How do I register for a new account?
Q02- How do i locate my password if I already have an account?
Q03- How do I enroll in a course?
Q04- How do I update my supervisor/manager?
Q05- Once I enroll in a course, how do I begin?
Q06- How do I update my Profile?
Q07- How do I view my Transcript?
Q08- How do I change my login or password?
Q09- How do I print my certificates?
Q10- How do I approve training as a supervisor?
Q11- How do I add outside training to my transcript?
Return to top.
Q01 – How do I register for a new account?
- Go to http://www.imcomacademy.com
- Click on the Login button, then read the user agreement and click “I Accept”
- Click Create New Account
- Complete all required fields annotated with *
***NOTE*** Pay attention to the password criteria
For Organization, please check the box next to your program activity
For Job title, type in your job title and hit search
Q02 – How do I locate my login/password if I already have an account?
Your old password still works! Please do NOT create a new account. On the LOGIN Page, Click Login Help to see your login or Click Password Help to have a temporary password emailed to you.
Return to top.
Q03 – How do I enroll in a course?
- Roll mouse over “Course Catalog” tab
- Select “Course Catalog” in the drop-down menu
- Type the name of the course then click “Search”
- Click on the course title
- Click Request Access for Classroom, OR
- Click Access Item for Online
Q04 – How do I update my Supervisor/Manager?
- Roll over the icon with your initials on the upper right corner and select “Account”
- Click on “Profile” tab and then click on “Edit Work Information”
- Click on “Select Manager”
- Type supervisor last and first name in given fields
- Click Search
- Select radio button before supervisor’s name and click “Save”
- Click on “Save” again to update profile.
Q05 – Once I’m enrolled in an online course, how do I begin?
- Roll over the “Learn” tab and select “Transcript”
- All of your courses should be listed on your transcript page
- You may use filters as needed
Q06 – How do I update my Profile?
- Roll over the icon with your initials on the upper right corner and select “Account”
- Click on “Profile” tab and select the elements that you need to update
Q07 – How do I view my Transcript?
- Roll over the “Learn” tab and select “Transcript”
Return to top.
Q08 – How do I change my Login ID or Password?
- Roll over the icon with your initials on the upper right corner and select “Account”
- Click on “Profile” tab and then click on “Account” tab
- Click Edit Password to change password
- Click Edit Login Id to change login id
- Click Save to update
Q09 – How do I print my course certificate?
- Roll over the “Learn” tab and select “Transcript”
- Select Course title
- Click View Certificate (you must complete the survey at the bottom of your course page before you can see the certificate button)
Q10 – As a supervisor, How do I approve training?
For courses offered by School for Family and MWR:
- Roll over “Manage” tab and select “Approval Requests”
- Click box next to employee name
- Click Approve/Deny
For External Learning:
- Roll over “Administer” tab and click on “Training Management”
- Click box “External Learning Requests”, the list of pending requests for your team should be shown here. You may also use the search function.
- Click Approve/Deny
Q11 – How do I add outside training/courses (External Learning Events) to my transcript?
- Roll over the “Learn” tab and select “Transcript”
- Click on External Learning tab
- Click “Submit Request” and then click on “Add New”
- Fill out all necessary fields (all fields with * are required)
- If applicable click Browse to attach a certificate from your computer (.jpg .pdf or .ppt)
- Click “Submit Request”.
If you have a question that wasn’t answered please email your question to the MG Robert M. Joyce School for Family and MWR Registrar: USArmy.IMCOM.Academy@mail.mil. Thank you!
