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This curriculum documents a structured, progressive, and sequential approach to employee development within the Business Operations Division of Family and Morale, Welfare and Recreation. The curriculum identifies training and development needed to sustain and improve the abilities of the Family and MWR workforce and provides a path by which employees may develop competencies through education, training, and personal career planning. All branches of Business Operations are included as well as positions at the IMCOM Region and IMCOM G9.
MWR Training Sequence At A Glance
| Foundation Courses for All Employees: | ||
| Course Title | Provided By | Format |
| Family and MWR Orientation Course | IMCOM Academy | Online |
| Team Member Orientation Course (garrison specific) | IMCOM Academy | Residential |
| Operation Excellence – Customer Service Training | IMCOM Academy | Online and/or Residential |
| Skill Level/Non-Managerial | ||
| Course Title | Provided By | Format |
| CES Foundation Course | AMSC | Online |
| Food Safety ServSafe ® Employee Course | National Restaurant Association | Online |
| Food Safety ServSafe ®Manager and Chef Course | National Restaurant Association | Online |
| Food Sanitation Refresher | IMCOM Academy via NRA | Online |
| ServSafe® Alcohol Course | National Restaurant Association | Online |
| IMETS User Training | IMCOM Academy | Online |
| On Becoming a Manager: (see all Virtual courses here: http://goo.gl/0Gp7jm) | ||
| Course Title | Provided By | Format |
| Family and MWR Basic Management Course | IMCOM Academy | Online |
| Implementing the Family and MWR-Delivery System | IMCOM Academy | Online |
| Family and MWR Budgeting and APF Support | IMCOM Academy | Online |
| Family and MWR Budgeting in the NAF System | IMCOM Academy | Online |
| Applied Financial Planning: Income Statement Analysis | IMCOM Academy | Online |
| Applied Financial Planning: Breakeven | IMCOM Academy | Online |
| Applied Financial Planning: Forecasting | IMCOM Academy | Online |
| Applied Financial Planning: Retail Sales Accountability | IMCOM Academy | Online |
| NAF Basic Contracting | IMCOM Academy | Online |
| Programming and Special Events | IMCOM Academy | Residential |
| Implementing the Family and MWR-Delivery System | IMCOM Academy | Virtual |
| NAF Personnel Management | IMCOM Academy | Virtual |
| NAF Internal Controls | IMCOM Academy | Virtual |
| NAF Internal Controls (MTT) | IMCOM Academy | Mobile Training Team |
| NAF Financial Management (MTT) | IMCOM Academy | Mobile Training Team |
| NAF Financial Management | IMCOM Academy | Virtual |
| NAF Contracting Made Easy for Program Managers (formerly Procurement for NAF Program Managers) | IMCOM Academy | Virtual |
| Business Plan Development | IMCOM Academy | Blended |
| Leading Teams | IMCOM Academy | Virtual |
| CES Basic Course | AMSC | Online/ Residential |
| CES Intermediate Course | AMSC | Online/ Residential |
| Senior Leadership: | ||
| Course Title | Provided By | Format |
| Recreation and Business Program Management | IMCOM Academy | Residential |
| Leadership and Management for BO & CR Division Chiefs | IMCOM Academy | Residential |
| Executive Leadership and Management for Family and MWR Division Chiefs | IMCOM Academy | Residential |
| Executive Development for Directors of Family and MWR | IMCOM Academy | Residential |
| CES Advanced Course | AMSC | Residential |
| Business Programs (Functional Specific): | ||
| Course Title | Provided By | Format |
| Bowling Basics | IMCOM Academy | Online |
| Food & Beverage Management Training – Program Overview | IMCOM Academy | Online |
| Other Learning Elements: | ||
| Course Title | Provided By | Format |
| Action Officer Development Course | AMSC | Online |
| Supervisory Development Course | AMSC | Online |
| National Restaurant Association Show | NRA | Conference |
| Annual Nightclub & Bar Convention Trade Show | Nightclub & Bar | Conference |
| NPGA Class A Certification | PGA | Certification |
| CPR | Check local | Residential |
| First Aid and AED | Check local | Residential |
