Managing Workplace Conflict: Necessary Knowledge

Course Type: Self-Paced
Course Code: sWC

Course Description: Students will reframe how they think about conflict moving from disagreement/conflict to agreement/cooperation by identifying conciliatory gestures to move to breakthrough. This is a prerequisite for Managing Workplace Conflict Workshop (Virtual), an elective course for Family and MWR Program Managers. The course identifies the necessary knowledge of conflict in order to complete the virtual instructor-led training with Academy faculty.

PLEASE NOTE: You have to request enrollment in Managing Workplace Conflict Workshop (virtual); completion of this eLearning class DOES NOT constitute enrollment in the virtual workshop.

Course Details:

  • Target Audience: All Family and MWR employees
  • Duration: 1 hour

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